Today's work on/in the business - Mon 30 Aug

1. Update my record of time worked. (5mins)
2. Continue code changes for website upgrade customer. Got it! (6hrs 35mins)
3. Provide DNS information to my partner to redirect the next website. (5mins)
4. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (15mins)

Today's work on/in the business - Sun 29 Aug

1. Update my record of time worked. (5mins)
2. Continue code changes for website upgrade customer. Still not quite the right approach, but closer. (2hrs 30mins)

Today's work on/in the business - Sat 28 Aug

1. Update my record of time worked. (10mins)
2. Start code changes for website upgrade customer. This is not the right approach, but has allowed me to work out the correct process. (5hrs 30mins)

Today's work on/in the business - Fri 27 Aug

1. Update my record of time worked. (5mins)
2. Record some of my notes from the last couple of days in our CRM system. (10mins)
3. Send my partner an outline of 2 new pages we need on our website. (20mins)
4. Invoicing - 1 cheque received, 1 customer followed up, 2 sent out. (1hr 10mins)
5. Phone call to website upgrade customer - some more changes required. (5mins)
6. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (55mins)
7. Review results of Google AdWords campaign for website upgrade customer. (10mins)
8. Top up mobile broadband. (20mins)
9. Accounting. (15mins)
10. Record business emails. (40mins)
11. Continue work on website changes for new customer. (2hrs 55mins)
12. Record details of contacts from yesterday's seminar. (1hr 15mins)

Today's work on/in the business - Thurs 26 Aug

1. Marketing event, including travel there and back to client site. (6hrs 30mins)
2. Client site visit to address dead laptop issue, including travel. (1hr 30mins)
3. Address issues with client website after upgrade. (3hrs 55mins)
4. Update my record of time worked. (10mins)

A mixed day. We went to the marketing event as we were given free tickets - but my partner wanted to take a few photos to make our business blog more interesting, then he got a call from the client with the dead laptop before he had put it away safely - and there it stayed... We are waiting on the call that says they didn't find it... Annoying!

Today's work on/in the business - Wed 25 Aug

1. Update my record of time worked. (5mins)
2. Invoicing. 1 cheque received, 1 sent. (40mins)
3. Remove zipped files from server for customer. (10mins)
4. Networking - follow up on posts and queries - 2 posts today. (35mins)
5. Meeting with Perfect Notes Virtual Assistant customer to swap older folder for new one to process and ask some questions. (1hr 25mins)
6. Continue work on website changes for new customer. (2hrs)
7. Create fav.ico for website upgrade customer. (20mins)
8. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 needed, only 1 sent so far. (35mins)
9. Trip to bank to deposit 2 cheques. (30mins)

Today's work on/in the business - Tues 24 Aug

1. Update my record of time worked. (5mins)
2. Invoicing. 1 cheque payment received, 1 invoice sent. (40mins)
3. Look at the statistics that Google Analytics gives you. 179 visits so staying up fairly well, 93 new visits - so a good mix of new and existing visitors, 37% search, 30% direct and 33% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.27 pages per visit, 1:49 average time on site so they are picking up again. The process is slowly working. (15mins)
4. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (40mins)
5. Finalise test environment for website changes for new customer and start work. (4hrs 15mins)
6. Record business emails. (15mins)
7. Download and sort business emails. (55mins)

Today's work on/in the business - Mon 23 Aug

1. Update my record of time worked. (10mins)
2. Setup basic website for associate correctly and point web address at it. (2hrs 35mins)
3. Follow up on existing customers and prospects. (45mins)
4. Accounting. (10mins)
5. Invoicing. 2 created, 1 sent out. (25mins)
6. Collate usage figures for ecard - 14% response rate which is good. (25mins)
7. Networking - follow up on posts and queries - 3 posts today. (50mins)
8. Setup Google AdWords campaign for website upgrade customer. (1hr 5mins)
9. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. No suitable businesses found, s none sent. (55mins)

Today's work on/in the business - Sun 22 Aug

1. Update my record of time worked. (5mins)
2. Invoicing - worked out how to add 'Paid' to an existing invoice and sent it. (50mins)
3. Record business emails. (25mins)
4. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (10mins)
6. Assist with layout of Resources page on our website. (1hr)
7. Set up customer website with Google Analytics tracking code. (5mins)
8. Zip and backup virtual machines used for client sites that are not required right now. (3hrs 50mins)

Today's work on/in the business - Sat 21 Aug

1. Update my record of time worked. (5mins)
2. Invoicing - nothing paid. Creating version of invoice to send to client differently. (25mins)

Today's work on/in the business - Fri 20 Aug

1. Update my record of time worked. (10mins)
2. Invoice reconciliation - nothing worth chasing at the moment. (15mins)
3. Deliver repaired PC to client. (10mins)
4. Determine DNS information required to setup associate's website and forward that information. Identify why test setup had an issue. (15mins)
5. Continue to setup test environment for website changes for new customer. (1hr 35mins)
6. Accounting. (5mins)
7. Record business emails and respond to some correspondence. (50mins)

Today's work on/in the business - Thurs19 Aug

1. Update my record of time worked. (10mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 4 sent (catch up due to workload earlier this week). (1hr 55mins)
3. Continue to setup test environment for website changes for new customer. (10mins)
4. Accounting. (10mins)
5. Bookkeeping for new customer. (3hrs 45mins)
6. Invoicing - 2 created, 3 sent, so all current ones sent out. (50mins)
7. Review website in order to provide quote for design changes implementation. (35mins)

Today's work on/in the business - Wed 18 Aug

1. Update my record of time worked. (10mins)
2. Record business emails. (1hr 10mins)
3. Invoicing - 3 paid - nice! (5mins)
4. Networking - follow up on posts and queries - 4 posts today. (35mins)
5. Investigation of differences between client site setup and our test setup - sent screenshots. (55mins)
6. Continue to setup test environment for website changes for new customer. incorrect, so have to redo this part. (4hrs 35mins)
7. Review product information set up for new website customer - unfortunately, it needs to change. (55mins)

Today's work on/in the business - Tues 17 Aug

1. Update my record of time worked. (5mins)
2. Accounting. (10mins)
3. Look at the statistics that Google Analytics gives you. 168 visits so staying up fairly well, 81 new visits - so a good mix of new and existing visitors, 40% search, 29% direct and 31% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1.90 pages per visit, 1:02 average time on site is reasonable - these last figures are dropping slightly, but that is probably because the search percentage is high - it's a trade off. (10mins)
4. Site visit Site visit - follow up after last time where not all work was completed. Unfortunately, still appears to be a security issue. More work to be done. (8hrs)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (25mins)

Today's work on/in the business - Mon 16 Aug

1. Update my record of time worked. (10mins)
2. Software change for website upgrade that went live on Friday. (2hrs 25mins)
3. Setup temporary rewrite rules for new website for testing. (45mins)
4. Send email to schedule meeting for this week to discuss possible software collaboration. (5mins)
5. Follow up on existing customers and prospects. (10mins)
6. Networking - follow up on posts and queries - 1 post today. (35mins)
7. Address space issue for customer. (1hr)
8. Invoicing - 1 sent. (20mins)

Today's work on/in the business - Sun 15 Aug

1. Update my record of time worked. (10mins)
2. Software change for website upgrade that went live on Friday - not urgent, but needs to happen. (30mins)

I didn't get as much work done while watching my partner and friends riding around at DISC this week - another friend was there, so we chatted for a chunk of the time - all good!

Today's work on/in the business - Sat 14 Aug

1. Assisting with data recovery. (2hrs 40mins)
2. Update my record of time worked. (10mins)
3. Review progress made this week and ensure the schedule is right for next week. (5mins)
4. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. Customer website went live this week - a win! (10mins)
5. Accounting. (10mins)
6. Invoicing - 2 paid. (15mins)

Today's work on/in the business - Fri 13 Aug

1. Update my record of time worked. (10mins)
2. NEIS monthly contact - written by my partner, just needed to review and send it. (10mins)
3. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 4 sent (catch up due to workload earlier this week). (2hrs 20mins)
4. Invoice reconciliation. 1 created, to be sent later. (20mins)
5. Accounting. (15mins)
6. Website upgrade for new customer - cut it to live! (1hr 45mins)
7. Work on new website for existing support customer. (10mins)

Today's work on/in the business - Thurs 12 Aug

1. Update my record of time worked. (5mins)
2. Invoicing - 1 sent. (20mins)
3. IIS issue resolved, but cyn.in machine lost. Helping identify requirements to set it up again and issues with that - sent information to customer. (2hrs 10mins)
4. Record business emails. (1hr 50mins)
5. Networking - follow up on posts and queries - 3 posts today. (1hr 15mins)
6. Restart our Plone sites, once advised by my partner that they are not available. Not sure why they had stopped! (15mins)
7. Investigate file renaming software issue - sent support email. (45mins)

I am now up to date with the regular tasks for Tuesday... still some catching up to do.

Today's work on/in the business - Wed 11 Aug

1. Update my record of time worked. (15mins)
2. Invoicing - 1 sent. (35mins)
3. Follow up work on e-card - it turns out that the data being used as part of the process was not as clean as I had hoped, so more testing would have been good. (8hrs 50mins)

Today's work on/in the business - Tues 10 Aug

1. Update my record of time worked. (5mins)
2. Look at the statistics that Google Analytics gives you. 173 visits so going up again, 74 new visits - so a good mix of new and existing visitors, 38% search, 30% direct and 32% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1.93 pages per visit, 1:30 average time on site is good - both these last figures mean that people generally actually read the information that's on the website although the time on site has gone lower. So overall, we just need to keep the trend going up. (15mins)
3. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (2hrs 25mins)
4. Invoicing - nothing paid. (5mins)
5. Continue to identify requirements for test setup for website changes for new customer. (25mins)
6. Final work on creation of an e-card - final emails sent out. (HINT: never convert one functioning process into four parallel processes with tiny differences at the end of a long day - it WILL backfire and cause extra work (that you cannot charge for)!) (6hrs 55mins)

Today's work on/in the business - Mon 9 Aug

1. Update my record of time worked. (5mins)
2. Follow up on existing customers and prospects. (5mins)
3. Start to identify requirements for test setup for website changes for new customer. (45mins)
4. Continue work on creation of an e-card - final tests sent to customer. (3hrs 40mins)
5. Networking - follow up on posts and queries - 2 posts today. (1hr 5mins)
6. Website upgrade for new customer. (40mins)

Today's work on/in the business - Sun 8 Aug

1. Update my record of time worked. (5mins)
2. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week - more web programming going to take up most of this week. Adjusted customer website go live date to the end of this week - again. (5mins)
3. Review progress made this week and ensure the schedule is right for next week. (10mins)

Today's work on/in the business - Sat 7 Aug

1. Update my record of time worked. (10mins)
2. Download and sort business emails. (1hr 55mins)

Today's work on/in the business - Fri 6 Aug

1. Website upgrade for new customer. (15mins)
2. Invoice reconciliation. Nothing we can chase at the moment. (5mins)
3. Continue work on creation of an e-card. Test email sent to client for comment. (5hrs 45mins)
4. Accounting. (10mins)
5. Invoicing - 1 sent. (20mins)
6. Send email to book site visit on Tuesday. (5mins)
7. Record business emails. (55mins)

Today's work on/in the business - Thurs 5 Aug

1. Update my record of time worked. (20mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (30mins)
3. Conference call regarding issue with IIS - customer has resolved issue! Can schedule site visit for next week. (20mins)
4. Continue work on creation of an e-card. (3hrs 15mins)
5. Meeting with website upgrade customer - he needs another week to review content - go live Fri 13/8. (1hr)
6. Website upgrade for new customer. (1hr 30mins)
7. Bank visit to deposit cheque. (30mins)
8. Accounting. (15mins)

Today's work on/in the business - Wed 4 Aug

1. Update my record of time worked. (20mins)
2. Networking - follow up on posts and queries - 1 post today. (25mins)
3. Record business emails. (20mins)
4. Website upgrade for new customer. (1hr 40mins)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (45mins)
6. Invoicing - nothing paid. (5mins)
7. Continue work on creation of an e-card. (4hrs 55mins)
8. Clarify information required from new customer before website changes can be done. (15mins)
9. Send email to hopefully postpone meeting to discuss possible software collaboration. (5mins)
10. Record business card details from previous meetings that had not made it into the system yet. (5mins)

Today's work on/in the business - Tues 3 Aug

1. Update my record of time worked. (30mins)
2. Record business emails. (20mins)
3. Look at the statistics that Google Analytics gives you. 161 visits so going up again, 62 new visits - so a good mix of new and existing visitors, 31% search, 30% direct and 39% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.06 pages per visit, 2:06 average time on site is good - both these last figures mean that people generally actually read the information that's on the website and they've come up again, which is good. So overall, we just need to keep the trend going up. (10mins)
4. Continuing investigation of issue with IIS - sent next documentation to customer. (55mins)
5. Continue work on creation of an e-card. (4hrs 20mins)
6. Invoicing - the remaining one created on 1/8 sent out. (15mins)
7. Accounting. (5mins)
8. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr 15mins)
9. Networking - face to face. Monthly networking meeting as part of the NEIS support. Well, I'll add a blurb about this at the end... (3hrs 30mins)
10. Record contact details and work to be done from monthly networking night. (5mins)

Well... sometimes getting organised to go out to the monthly networking night seems like a lot of work... And then you have to stand up and say who you are and give a brief description of your business - which is a scary concept to me, as it's mostly a bunch of strangers... BUT we do it - I'm the only one of our group who has actually been to all of these (I think I missed one!).
So last night - it paid off for the second time!
Dave and I arrived and we signed in and got our name tags and were starting to think about getting something to eat and a coffee or soft drink. One of the guys that we've seen regularly at these nights, but don't usually do more than say hello to, came over to us. Turns out he's bought some software and can't get it to work - says that the only reason he came along tonight is because he remembered us and thought we could help him out! Stated that his time is too precious to waste on getting frustrated when he was pretty sure we could do it for him - so that's another customer!!!!
Then there's the actual meeting - really interesting, though a bit over the top, speaker who apparently was born in Frankston but now speaks all over the world and has offices in London, San Diego and Melbourne! Definitely thinking about going to another of his sessions.
So, we stay around outside afterwards, mostly to talk to Georg Beilharz about questions he had about tracking why people don't buy his software... Little bit more food, more soft drink... Chat to a lady who turns out to be the one from down the front who said she was a business coach - gave her a card and explained to her how I thought our businesses could profit from the interaction... Then another guy that I haven't seen before comes over and starts chatting... After going through the description of what his business is and the snazzy equipment they have, we get to the real purpose for him talking to me... So I have a WordPress website to look at and quote on putting the new graphics in place for!
See - this is why we go to the meetings each month. :-)

Today's work on/in the business - Mon 2 Aug

1. Investigation of issue with IIS - sent initial results to customer. (10mins)
2. Update my record of time worked. (20mins)
3. Determine whether we met the KPIs (Key Performance Indicators) for July 2010. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (again), but I have now joined a gym, so that should help. Some of the other processes are starting again, but with a focus on the Virtual Assistant work, not CRM. (10mins)
4. Bank reconciliation. (20mins)
5. Follow up on existing customers and prospects. (20mins)
6. Continue work on creation of an e-card. (3hrs 55mins)
7. Record business emails. (35mins)
8. Website upgrade for new customer. (5mins)
9. Networking - follow up on posts and queries - 2 posts today. (30mins)
10. Invoicing. 1 paid, 3 sent, 1 still to be sent when we confirm the email address. (45mins)
11. Work on new website for existing support customer. (1hr 5mins)

Today's work on/in the business - Sun 1 Aug

1. Update my record of time worked. (5mins)
2. Send email re Google AdWords setup to website upgrade customer. (5mins)
3. Investigation of issue with IIS, but reference website under maintenance, so not able to do much of this. (5mins)
4. Start work on creation of an e-card. (30mins)
5. Accounting. (15mins)
6. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. Adjusted customer website go live date to the end of this week. (5mins)
7. Review progress made this week and ensure the schedule is right for next week. (5mins)
8. Invoicing. 3 prepared but still need to be sent. (1hr)
9. Determine priorities for this week. (10mins)
10. Website upgrade for new customer. (1hr 15mins)

The wonders of modern technology... We had a family birthday party yesterday afternoon and then training at DISC - thank goodness I have a mobile USB key for my laptop, as I spent 2 hours sitting in the stand watching the training doing work - as well as having been able to let my partner's mother know what the weather forecasts were for the European cities she's visiting on her trip which leaves today!

Today's work on/in the business - Sat 31 July

1. Update my record of time worked. (5mins)
2. Send finalised logo files to website upgrade customer. (5mins)
3. Record business emails. (1hr 10mins)