1. Update my record of time worked. (5mins)
2. Accounting. (55mins)
3. Send out link to spreadsheet to rest of networking group. (5mins)
4. Website upgrade - make the next changes required. (5hrs 55mins)
This is the story of our journey from deciding to go into business to being in business for ourselves. A number of friends asked for details of the actual process, particularly any pitfalls - so that others can learn from our mistakes!
Monday, February 28, 2011
Sunday, February 27, 2011
Today's work on/in the business - Sat 26 Feb
1. Update my record of time worked. (15mins)
2. Top up mobile broadband. (15mins)
3. Accounting. (3hrs 50mins)
4. Networking - create associate's Facebook login and send him details. (25mins)
2. Top up mobile broadband. (15mins)
3. Accounting. (3hrs 50mins)
4. Networking - create associate's Facebook login and send him details. (25mins)
Saturday, February 26, 2011
Today's work on/in the business - Fri 25 Feb
1. Update my record of time worked. (25mins)
2. Website upgrade - make the next changes required. (1hr 10mins)
3. Phone discussion with new customer about options for SEO for her website. (20mins)
4. Invoicing - 2 created and sent, none paid. (55mins)
5. Accounting - including starting to fix up the stock/invoicing issues. (1hr 50mins)
6. Collect new PCs for support customer. (45mins)
7. Meeting with potential associate to discuss the option of contract work through them. (2hrs 50mins)
8. Phone discussion and then email to graphic designer for website redesign customer. (15mins)
2. Website upgrade - make the next changes required. (1hr 10mins)
3. Phone discussion with new customer about options for SEO for her website. (20mins)
4. Invoicing - 2 created and sent, none paid. (55mins)
5. Accounting - including starting to fix up the stock/invoicing issues. (1hr 50mins)
6. Collect new PCs for support customer. (45mins)
7. Meeting with potential associate to discuss the option of contract work through them. (2hrs 50mins)
8. Phone discussion and then email to graphic designer for website redesign customer. (15mins)
Friday, February 25, 2011
Today's work on/in the business - Thurs 24 Feb
1. Networking meeting in Bendigo. Still presenting the process to potential new members - so close! (6hrs 20mins)
2. Accounts entry for associate for 2 of her clients - Perfect Notes Virtual Assistant work. (2hrs 50mins)
3. Update my record of time worked. (5mins)
4. Work on procedure manual for associate - more Perfect Notes Virtual Assistant work. (25mins)
5. Website upgrade - make the next changes required. (30mins)
6. Continue MYOB training. (40mins)
7. Phone call to potential website integration customer - been playing telephone tag with him, finally got to talk to him and confirm some of his requirements. (5mins)
8. Left a message with website redesign customer - trying to confirm the actual design changes she requires. (5mins)
9. Site visit to support customer on the way back to Melbourne. (1hr 5mins)
And a bonus - I got to catch up with a friend who I haven't seen for a while! She walked along in front of where the car was parked while I was waiting for a friend - she was in Bendigo from Guildford, I was there from Melbourne - who'd have thought we'd have both been in the same part of Bendigo at the same time?! WIN!
2. Accounts entry for associate for 2 of her clients - Perfect Notes Virtual Assistant work. (2hrs 50mins)
3. Update my record of time worked. (5mins)
4. Work on procedure manual for associate - more Perfect Notes Virtual Assistant work. (25mins)
5. Website upgrade - make the next changes required. (30mins)
6. Continue MYOB training. (40mins)
7. Phone call to potential website integration customer - been playing telephone tag with him, finally got to talk to him and confirm some of his requirements. (5mins)
8. Left a message with website redesign customer - trying to confirm the actual design changes she requires. (5mins)
9. Site visit to support customer on the way back to Melbourne. (1hr 5mins)
And a bonus - I got to catch up with a friend who I haven't seen for a while! She walked along in front of where the car was parked while I was waiting for a friend - she was in Bendigo from Guildford, I was there from Melbourne - who'd have thought we'd have both been in the same part of Bendigo at the same time?! WIN!
Thursday, February 24, 2011
Today's work on/in the business - Wed 23 Feb
1. Update my record of time worked. (15mins)
2. Accounting. (20mins)
3. Website upgrade - make the next changes required. (4hrs 55mins)
4. MYOB training. (2hrs 30mins)
5. Started to travel towards Bendigo for networking meeting - had to turn back to deal with a customer issue. (1hr)
6. Travel towards Bendigo for networking meeting. (2hrs 40mins)
2. Accounting. (20mins)
3. Website upgrade - make the next changes required. (4hrs 55mins)
4. MYOB training. (2hrs 30mins)
5. Started to travel towards Bendigo for networking meeting - had to turn back to deal with a customer issue. (1hr)
6. Travel towards Bendigo for networking meeting. (2hrs 40mins)
Wednesday, February 23, 2011
Today's work on/in the business - Tues 22 Feb
1. Update my record of time worked. (10mins)
2. Review progress made last week and ensure the schedule is right for this week. (20mins)
3. Review the project schedules, including creating one for the new project - nothing needs to move this time. (1hr)
4. Accounting. (40mins)
5. Record business card from last week. (5mins)
6. Invoicing - 1 paid. (5mins)
7. BAS - including work to ensure that the new accounts in QuickBooks agree with previous BAS information. (4hrs 50mins)
8. Follow up on existing customers and prospects. (25mins)
9. Networking - follow up on posts and queries - 6 posts today. (1hr 30mins)
10. Look at the statistics that Google Analytics gives you. 80 visits - so up a bit, 55 new visits - so a good mix of new and existing visitors, 42% search, 20% direct and 38% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.40 pages per visit, 1:43 average time on site - these last figures show people actually look at the site once they find it. (10mins)
11. Setup local environment for website redesign. (2hrs 40mins)
2. Review progress made last week and ensure the schedule is right for this week. (20mins)
3. Review the project schedules, including creating one for the new project - nothing needs to move this time. (1hr)
4. Accounting. (40mins)
5. Record business card from last week. (5mins)
6. Invoicing - 1 paid. (5mins)
7. BAS - including work to ensure that the new accounts in QuickBooks agree with previous BAS information. (4hrs 50mins)
8. Follow up on existing customers and prospects. (25mins)
9. Networking - follow up on posts and queries - 6 posts today. (1hr 30mins)
10. Look at the statistics that Google Analytics gives you. 80 visits - so up a bit, 55 new visits - so a good mix of new and existing visitors, 42% search, 20% direct and 38% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.40 pages per visit, 1:43 average time on site - these last figures show people actually look at the site once they find it. (10mins)
11. Setup local environment for website redesign. (2hrs 40mins)
Tuesday, February 22, 2011
Today's work on/in the business - Mon 21 Feb
1. Update my record of time worked. (15mins)
2. Investigate changed requirements for website redesign customer and provide amended estimates. Given the go ahead, which is great. (1hr 45mins)
3. Topup mobile phone. (15mins)
Had a lovely time in Echuca at the Jazz festival - just a pity they've reduced the amount of music happening outside the 'Festival Hub'... Hope they don't do the same with the Blues in July.
2. Investigate changed requirements for website redesign customer and provide amended estimates. Given the go ahead, which is great. (1hr 45mins)
3. Topup mobile phone. (15mins)
Had a lovely time in Echuca at the Jazz festival - just a pity they've reduced the amount of music happening outside the 'Festival Hub'... Hope they don't do the same with the Blues in July.
Monday, February 21, 2011
Today's work on/in the business - Fri 18 Feb
1. Correspondence back and forth with website redesign customer - they want more than originally specified. (30mins)
Today's work on/in the business - Thurs 17 Feb
1. Networking meeting in Bendigo. Still presenting the process to potential new members, 1 filled out the application forms before leaving, which is great - nearly at the minimum to launch! (8hrs)
2. Update my record of time worked. (5mins)
3. Support associate with interviews for 2 candidates. (3hrs 25mins)
4. QuickBooks training - confirm one process. (Really need to buy the version 2 steps up in complexity!) (30mins)
5. Webinar - how to get the best out of 2011 in business. (1hr 15mins)
6. Meeting with graphic designer to discuss requirements for website redesign. (45mins)
7. Email to website redesign customer. (20mins)
8. Assist with mail changes for support customer. (3hrs)
2. Update my record of time worked. (5mins)
3. Support associate with interviews for 2 candidates. (3hrs 25mins)
4. QuickBooks training - confirm one process. (Really need to buy the version 2 steps up in complexity!) (30mins)
5. Webinar - how to get the best out of 2011 in business. (1hr 15mins)
6. Meeting with graphic designer to discuss requirements for website redesign. (45mins)
7. Email to website redesign customer. (20mins)
8. Assist with mail changes for support customer. (3hrs)
Thursday, February 17, 2011
Today's work on/in the business - Wed 16 Feb
1. Update my record of time worked. (20mins)
2. Look at the statistics that Google Analytics gives you. 74 visits - so up a bit, 52 new visits - so a good mix of new and existing visitors, 42% search, 20% direct and 38% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.46 pages per visit, 1:50 average time on site - these last figures show people actually look at the site once they find it. (15mins)
3. Make final changes to accounts for Perfect Notes Virtual Assistant customer. (1hr 50mins)
4. Website upgrade - make the next changes required. (5hrs)
2. Look at the statistics that Google Analytics gives you. 74 visits - so up a bit, 52 new visits - so a good mix of new and existing visitors, 42% search, 20% direct and 38% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.46 pages per visit, 1:50 average time on site - these last figures show people actually look at the site once they find it. (15mins)
3. Make final changes to accounts for Perfect Notes Virtual Assistant customer. (1hr 50mins)
4. Website upgrade - make the next changes required. (5hrs)
Wednesday, February 16, 2011
Today's work on/in the business - Tues 15 Feb
1. Update my record of time worked. (5mins)
2. Review the project schedules - nothing needs to move this time. (10mins)
3. Record business cards collected over the last week. (20mins)
4. Finalise setup of virtual machine to verify process so that I can provide quote for potential new work for website change customer. Quote sent. (5hrs 10mins)
5. Print out accounts for Perfect Notes Virtual Assistant customer. (40mins)
6. Send follow up email to Perfect Notes Virtual Assistant customer. (10mins)
7. Invoicing. Statement and copies of outstanding invoices sent to customer. (30mins)
8. Accounting. (55mins)
9. Networking - follow up on posts and queries - 3 posts today. (2hrs 5mins)
2. Review the project schedules - nothing needs to move this time. (10mins)
3. Record business cards collected over the last week. (20mins)
4. Finalise setup of virtual machine to verify process so that I can provide quote for potential new work for website change customer. Quote sent. (5hrs 10mins)
5. Print out accounts for Perfect Notes Virtual Assistant customer. (40mins)
6. Send follow up email to Perfect Notes Virtual Assistant customer. (10mins)
7. Invoicing. Statement and copies of outstanding invoices sent to customer. (30mins)
8. Accounting. (55mins)
9. Networking - follow up on posts and queries - 3 posts today. (2hrs 5mins)
Tuesday, February 15, 2011
Today's work on/in the business - Mon 14 Feb
1. Update my record of time worked. (55mins)
2. Review progress made this week and ensure the schedule is right for next week. (25mins)
Not really a productive day - so tired after the full-on weekend that I didn't dare do anything that really required brain power!
2. Review progress made this week and ensure the schedule is right for next week. (25mins)
Not really a productive day - so tired after the full-on weekend that I didn't dare do anything that really required brain power!
Monday, February 14, 2011
Today's work on/in the business - Sun 13 Feb
1. Business and personal development seminar - Day Three. (15hrs)
The last day - LOTS of good information percolating around in my head, lots of notes to review, a number of good contacts made - can't wait to see what impact this has over the next few months!!
The last day - LOTS of good information percolating around in my head, lots of notes to review, a number of good contacts made - can't wait to see what impact this has over the next few months!!
Today's work on/in the business - Sat 12 Feb
1. Business and personal development seminar - Day Two. (17hrs 30mins)
Another long, fun (and action!) packed day.
Another long, fun (and action!) packed day.
Today's work on/in the business - Fri 11 Feb
1. Business and personal development seminar - Day One. (17hrs 30mins)
Well, I have just read back through the initial information on this seminar and I STILL don't have a clear, concise, 10 words or less description of what this is... - but then, that's probably not too surprising. The only way to describe it is a great way to improve your skills in a totally full-on, all stops out roller coaster ride of a seminar/workshop that really does produce the results that it promises - Play To Win by Clinton Swaine!
My partner and I saw Clinton speak at a networking evening in about last July and decided that we would attend Play To Win. By the time it came around, Dave was doing really well in this season of track racing and the date for this month's round had been moved, so he could not be part of this weekend - a real shame, but that will have to be fixed by him attending the next one that happens. Given what it has done for me this weekend, we can't afford for Dave not to give it a go - I can't wait for the results!
(Oh, and most of the reason why the day was soooooo long is that Dave needed the car all 3 days of this, so I was walking to and from the train station - adding somewhere between 30 and 40 mins to each end of the day)
Well, I have just read back through the initial information on this seminar and I STILL don't have a clear, concise, 10 words or less description of what this is... - but then, that's probably not too surprising. The only way to describe it is a great way to improve your skills in a totally full-on, all stops out roller coaster ride of a seminar/workshop that really does produce the results that it promises - Play To Win by Clinton Swaine!
My partner and I saw Clinton speak at a networking evening in about last July and decided that we would attend Play To Win. By the time it came around, Dave was doing really well in this season of track racing and the date for this month's round had been moved, so he could not be part of this weekend - a real shame, but that will have to be fixed by him attending the next one that happens. Given what it has done for me this weekend, we can't afford for Dave not to give it a go - I can't wait for the results!
(Oh, and most of the reason why the day was soooooo long is that Dave needed the car all 3 days of this, so I was walking to and from the train station - adding somewhere between 30 and 40 mins to each end of the day)
Today's work on/in the business - Thurs 10 Feb
1. Networking meeting in Bendigo. Still presenting the process to potential new members, 2 filled out the application forms before leaving, which is great! (6hrs 25mins)
2. One to one meeting with group member. (2hrs)
3. Site visit to support customer on the way back to Melbourne - this was so short because my partner had done the major work the night before. (15mins)
4. Update my record of time worked. (10mins)
5. Confirm that our customers' websites restarted when the hosting server was rebooted. (10mins)
6. Correspondence with associate to confirm requirements, then advise Perfect Notes Virtual Assistant customer of results. (10mins)
7. Continuing setup of virtual machine to verify process so that I can provide quote for potential new work for website change customer - this is taking so long as it requires setting up a copy of their existing environment and then making the start of the changes, to verify that the proposed process will work as expected. (1hr 55mins)
8. Work on virtual machine setup for website upgrade customer - transferring their existing setup into WordPress test environment. (15mins)
2. One to one meeting with group member. (2hrs)
3. Site visit to support customer on the way back to Melbourne - this was so short because my partner had done the major work the night before. (15mins)
4. Update my record of time worked. (10mins)
5. Confirm that our customers' websites restarted when the hosting server was rebooted. (10mins)
6. Correspondence with associate to confirm requirements, then advise Perfect Notes Virtual Assistant customer of results. (10mins)
7. Continuing setup of virtual machine to verify process so that I can provide quote for potential new work for website change customer - this is taking so long as it requires setting up a copy of their existing environment and then making the start of the changes, to verify that the proposed process will work as expected. (1hr 55mins)
8. Work on virtual machine setup for website upgrade customer - transferring their existing setup into WordPress test environment. (15mins)
Thursday, February 10, 2011
Today's work on/in the business - Wed 9 Feb
1. Update my record of time worked. (10mins)
2. Invoicing - nothing paid. (5mins)
3. Networking - follow up on posts and queries - 2 posts today. (45mins)
4. Continuing setup of virtual machine to verify process so that I can provide quote for potential new work for website change customer. (1hr 45mins)
5. Assist with setup of system to upgrade website for new customer. (3hrs)
6. Review management consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 1 sent. (30mins)
7. Travel towards Bendigo for networking meeting. (1hr 25mins)
8. Scheduling for website upgrade customer now that the next series of changes have been advised. (25mins)
9. Look at processes required to create template for associate. (35mins)
2. Invoicing - nothing paid. (5mins)
3. Networking - follow up on posts and queries - 2 posts today. (45mins)
4. Continuing setup of virtual machine to verify process so that I can provide quote for potential new work for website change customer. (1hr 45mins)
5. Assist with setup of system to upgrade website for new customer. (3hrs)
6. Review management consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 1 sent. (30mins)
7. Travel towards Bendigo for networking meeting. (1hr 25mins)
8. Scheduling for website upgrade customer now that the next series of changes have been advised. (25mins)
9. Look at processes required to create template for associate. (35mins)
Wednesday, February 9, 2011
Today's work on/in the business - Tues 8 Feb
1. Update my record of time worked. (5mins)
2. Look at the statistics that Google Analytics gives you. 67 visits - so fairly steady, 44 new visits - so a good mix of new and existing visitors, 34% search, 17% direct and 49% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.37 pages per visit, 1:50 average time on site - these last figures show people actually look at the site once they find it. (10mins)
3. Meeting to handover bookkeeping for Perfect Notes Virtual Assistant customer. (Of course, now that she can see the results, we think there might be some expenses missing - but that's why you get people to review the work). (1hr 55mins)
4. Setup virtual machine to verify process so that I can provide quote for potential new work for website change customer - another of their sites requiring a very similar change. (3hrs 20mins)
5. Review resumes and send through my impressions as part of preparation for assisting with interviews for associate. (50mins)
6.Zip up and move files to free up space on my laptop again. (50mins)
Then a wonderful evening of music again!
2. Look at the statistics that Google Analytics gives you. 67 visits - so fairly steady, 44 new visits - so a good mix of new and existing visitors, 34% search, 17% direct and 49% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.37 pages per visit, 1:50 average time on site - these last figures show people actually look at the site once they find it. (10mins)
3. Meeting to handover bookkeeping for Perfect Notes Virtual Assistant customer. (Of course, now that she can see the results, we think there might be some expenses missing - but that's why you get people to review the work). (1hr 55mins)
4. Setup virtual machine to verify process so that I can provide quote for potential new work for website change customer - another of their sites requiring a very similar change. (3hrs 20mins)
5. Review resumes and send through my impressions as part of preparation for assisting with interviews for associate. (50mins)
6.Zip up and move files to free up space on my laptop again. (50mins)
Then a wonderful evening of music again!
Tuesday, February 8, 2011
Today's work on/in the business - Mon 7 Feb
1. Update my record of time worked. (5mins)
2. Review the project schedules - moved all projects out by a week. (5mins)
3. Review progress made this week and ensure the schedule is right for next week. (10mins)
4. Record business cards collected last Thursday. (15mins)
5. Networking - follow up on posts and queries - 7 posts today. (1hr 15mins)
6. Invoicing - tough for people to pay us when I haven't sent the invoices yet! (4hrs 30mins)
7. Accounting. (30mins)
8. MYOB training - or at least, looking for the documents to do this, which I don't have... (30mins)
9. Download resumes as part of preparation for assisting with interviews for associate. (35mins)
2. Review the project schedules - moved all projects out by a week. (5mins)
3. Review progress made this week and ensure the schedule is right for next week. (10mins)
4. Record business cards collected last Thursday. (15mins)
5. Networking - follow up on posts and queries - 7 posts today. (1hr 15mins)
6. Invoicing - tough for people to pay us when I haven't sent the invoices yet! (4hrs 30mins)
7. Accounting. (30mins)
8. MYOB training - or at least, looking for the documents to do this, which I don't have... (30mins)
9. Download resumes as part of preparation for assisting with interviews for associate. (35mins)
Monday, February 7, 2011
Today's work on/in the business - Sun 6 Feb
1. Update my record of time worked. (5mins)
2. Make required change and upload website page for new customer. (25mins)
3. Accounting. (4hrs 45mins)
2. Make required change and upload website page for new customer. (25mins)
3. Accounting. (4hrs 45mins)
Sunday, February 6, 2011
Today's work on/in the business - Fri 4 Feb
1. Update my record of time worked. (10mins)
2. Collate and send quote for new machines for support customer. (30mins)
3. Download website for new customer, ready to make first change. (10mins)
4. Download and sort business emails. (2hrs 5mins)
5. Record business emails. (25mins)
2. Collate and send quote for new machines for support customer. (30mins)
3. Download website for new customer, ready to make first change. (10mins)
4. Download and sort business emails. (2hrs 5mins)
5. Record business emails. (25mins)
Friday, February 4, 2011
Today's work on/in the business - Thurs 3 Feb
1. Networking meeting in Bendigo. Still presenting the process to potential new members, 1 will definitely join us, another probable. (5hrs 30mins)
2. Travelling around with an associate to meet some of her clients and provide backup for her. (3hrs 50mins)
3. Accounting - advice on the best way to record a few things. (30mins)
2. Travelling around with an associate to meet some of her clients and provide backup for her. (3hrs 50mins)
3. Accounting - advice on the best way to record a few things. (30mins)
Today's work on/in the business - Wed 2 Feb
1. Update my record of time worked. (10mins)
2. Record business emails. (3hrs 45mins)
3. Download and sort business emails. (2hrs 50mins)
4. Travel towards Bendigo for networking meeting. (2hrs 20mins)
2. Record business emails. (3hrs 45mins)
3. Download and sort business emails. (2hrs 50mins)
4. Travel towards Bendigo for networking meeting. (2hrs 20mins)
Wednesday, February 2, 2011
Today's work on/in the business - Tues 1 Feb
1. Update my record of time worked. (5mins)
2. Networking - follow up on posts and queries - 3 posts today. (55mins)
3. Bank reconciliation. (30mins)
4. Accounting. (25mins)
5. Determine whether we met the KPIs (Key Performance Indicators) for January 2011. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise and we missed the online networking posts target due to client work. (10mins)
6. Look at the statistics that Google Analytics gives you. 63 visits - so fairly steady, 43 new visits - so a good mix of new and existing visitors, 38% search, 18% direct and 44% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, visits from Saudi Arabia and Kenya, 2.67 pages per visit, 1:23 average time on site - these last figures show people actually look at the site once they find it. (5mins)
7. Investigate website requirements and options for customer - looking at moving their sites to our associate's hosting. Prepared and sent email with details to customer. (2hrs 55mins)
8. Follow up on existing customers and prospects. (5mins)
9. Record business emails. (4hrs 35mins)
2. Networking - follow up on posts and queries - 3 posts today. (55mins)
3. Bank reconciliation. (30mins)
4. Accounting. (25mins)
5. Determine whether we met the KPIs (Key Performance Indicators) for January 2011. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise and we missed the online networking posts target due to client work. (10mins)
6. Look at the statistics that Google Analytics gives you. 63 visits - so fairly steady, 43 new visits - so a good mix of new and existing visitors, 38% search, 18% direct and 44% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, visits from Saudi Arabia and Kenya, 2.67 pages per visit, 1:23 average time on site - these last figures show people actually look at the site once they find it. (5mins)
7. Investigate website requirements and options for customer - looking at moving their sites to our associate's hosting. Prepared and sent email with details to customer. (2hrs 55mins)
8. Follow up on existing customers and prospects. (5mins)
9. Record business emails. (4hrs 35mins)
Tuesday, February 1, 2011
Today's work on/in the business - Mon 31 Jan
1. Update my record of time worked. (5mins)
2. Compress files to retrieve space on server and laptop. (8hrs)
3. Review the project schedules - no changes required. (5mins)
4. Review progress made this week and ensure the schedule is right for next week. (10mins)
5. Top up partner's mobile phone - or not... Cannot find a recharge option that's appropriate for him and sick of wasting money - query email sent. (15mins)
2. Compress files to retrieve space on server and laptop. (8hrs)
3. Review the project schedules - no changes required. (5mins)
4. Review progress made this week and ensure the schedule is right for next week. (10mins)
5. Top up partner's mobile phone - or not... Cannot find a recharge option that's appropriate for him and sick of wasting money - query email sent. (15mins)