Today's work on/in the business - Fri 28 May

1. Update my record of time worked. (5mins)
2. Check how much of the updated website has been crawled by Google - most of it now, which is better, but it's not up to date with last week's changes, let alone yesterday's. (10mins)
3. Phone call from a new client re a hardware issue - follow on from yesterday - flyers work! (5mins)
4. Send email to schedule appointment to show an existing client the test website. (10mins)
5. Invoice reconciliation. No payments made, no reminders sent. (10mins)
6. Accounts. (20mins)
7. Plan go live process for website upgrade for new customer. (35mins)
8. Amend and print flyers. (1hr 50mins)
9. Add more detail to our website - one more option for the Perfect Notes Virtual Assistant offering. (5mins)
10. Email customer with details of Virtual Assistant offering. (10mins)
11. Promote Virtual Assistant on Facebook now that the details are better. (5mins)
12. Add a listing on Google Places. (30mins)
13. Review the project schedules. Moving both projects again, as the website upgrade needs to be done first and nothing was done on these during this week. (15mins)
14. Review progress made this week and ensure the schedule is right for next week. (10mins)
15. Website upgrade for new customer. (3hrs 35mins)

Today's work on/in the business - Thurs 27 May

1. Update my record of time worked. (5mins)
2. Add more detail to our website about the Perfect Notes Virtual Assistant offering. (8hrs 55mins)
3. Email associate with questions about website hosting. (20mins)

Today's work on/in the business - Wed 26 May

1. Update my record of time worked. (10mins)
2. Website upgrade for new customer - layout changes from yesterday's meeting. (5hrs 5mins)
3. Networking - follow up on posts and queries - 2 posts today. (50mins)
4. Invoicing - nothing more paid. (5mins)
5. Work on brochure for new offering for prospect. (3hrs 30mins)

Today's work on/in the business - Tues 25 May

1. Update my record of time worked. (5mins)
2. Look at the statistics that Google Analytics gives you. 70 visits so holding steady, 36 new visits which is just over 50% so that's ok, 16% search, 33% direct and 51% referral traffic - we still can't make people search for us but the referrals are good, 3.37 pages per visit, which is really good, 3:24 average time on site is really good - both these last figures mean that people generally actually read the information that's on the website. (15mins)
3. Invoicing - one paid. (10mins)
4. Website upgrade for new customer - including meeting with him to show him the test site and discuss the changes he's decided on - planning to go live at the end of June. (9hrs 25mins)

Today's work on/in the business - Mon 24 May

1. Update my record of time worked. (5mins)
2. Follow up on existing customers and prospects. (10mins)
3. Setting up test website for customer. (55mins)
4. Update our website. (1hr 5mins)
5. Networking - follow up on posts and queries - 2 posts today. (40mins)
6. Invoicing - one sent out. (25mins)
7. Further investigation on where to advertise the new service - Perfect Notes Virtual Assistant. (1hr 30mins)

Today's work on/in the business - Sun 23 May

1. Update my record of time worked. (10mins)
2. Assisting with getting test site running - it works! (4hrs 15mins)
3. Update our website. (30mins)

Today's work on/in the business - Sat 22 May

1. Assisting with getting test site running. (4hrs 20mins)
2. Update my record of time worked. (10mins)
3. Invoicing. Anything paid? No. (5mins)
4. Website upgrade for new customer. (40mins)
5. Update our website. Perfect Notes is introducing a new service Perfect Notes Virtual Assistant to help businesses with the 'boring bits'! (1hr 10mins)
6. Continue investigating protection of ebooks from copying after download. (30mins)

Today's work on/in the business - Fri 21 May

1. Assisting with getting test site running. (20mins)
2. Update my record of time worked. (15mins)
3. Record business emails. (10mins)
4. Invoice reconciliation. (5mins)
5. Website upgrade for new customer. (3hrs 40mins)
6. Accounting. (10mins)
7. Setting up test website for customer. (2hrs 25mins)
8. Review the project schedules. No need to move them this week, as I have been working on this during this week. (5mins)
9. Review progress made this week and ensure the schedule is right for next week. (5mins)
10. Update our website. (30mins)

Today's work on/in the business - Thurs 20 May

1. Update my record of time worked. (5mins)
2. Invoicing. Anything paid? No. (5mins)
3. Website upgrade for new customer. (15mins)
4. Setting up test website for customer. (3hrs 35mins)
5. Assisting with getting test site running. (20mins)
6. Compress and move stuff so that there is some free space on my laptop again. (1hr 20mins)
7. Update our website. (1hr 5mins)
8. Work on our new product - details to come later. Starting to catch up on where I was up to with this. (45mins)

Today's work on/in the business - Wed 19 May

1. Assisting with getting test site running. (2hrs 5mins)
2. Networking - follow up on posts and queries - 4 posts today. (30mins)
3. Setup structure for test website for customer. (4hrs 25mins)
4. Website upgrade for new customer. (20mins)

Today's work on/in the business - Tues 18 May

1. Update my record of time worked. (10mins)
2. Assisting with getting test site running. (1hr 5mins)
3. Invoicing. Anything paid? No - but I didn't really expect any more to be paid so soon. (5mins)
4. Look at the statistics that Google Analytics gives you. 67 visits so holding steady - pages about to be updated again so this should improve, 40 new visits which is good, 23% search, 34% direct and 43% referral traffic, so search is a bit better (one referral from a directory that I don't even remember listing us on - but it sent us a referral, so I'm happy with that!), 1.94 pages per visit, which is good, 3:05 average time on site is really good - both these last figures mean that people generally actually read the information that's on the website. (20mins)
5. Continue looking at requirements for website upgrade for new prospect. (1hr 30mins)
6. Send email re potential upgrade to website. (15mins)
7. Record emails re testimonials. (10mins)
8. Second product - try to work out where I was up to and what to change next. Looked at example for next required change - but it doesn't work! (4hrs)

Today's work on/in the business - Mon 17 May

1. Send out emails requesting testimonials and process two responses. (30mins)
2. Update my record of time worked. (5mins)
3. Send email re customer that needs clarification of changes when moved from a previous support company. (10mins)
4. Follow up on existing customers and prospects. (30mins)
5. Networking - follow up on posts and queries - 3 posts today. (35mins)
6. Look at requirements for website upgrade for new prospect - what is in the current website? (45mins)
7. Investigate other services we can offer and how to advertise them. (55mins)
8. Investigate requirements for new website for customer - look into proposed structure. (15mins)
9. Assisting with getting test site running. (2hrs 10mins)

Today's work on/in the business - Sun 16 May

1. Update my record of time worked. (5mins)
2. Install Drupal. Installed the standard one that comes with Ubuntu and upgraded to the latest version. (4hrs 5mins)
3. Install Joomla. (2hrs 10mins)
4. Download and organise business emails. (25mins)

Today's work on/in the business - Sat 15 May

1. Update my record of time worked. (10mins)
2. Invoicing - 1 fully paid and 1 customer has made another payment - good! (5mins)
3. Install Drupal. Installed the standard one that comes with Ubuntu - having trouble with the upgrade to the latest version. (5hrs 30mins)

Today's work on/in the business - Fri 14 May

1. Update my record of time worked. (5mins)
2. Invoice reconciliation. 1 paid, 2 new ones sent out. (50mins)
3. Research into online backup solutions. (10mins)
4. Accounting. (20mins)
5. Send offer to prospect. (25mins)
6. Follow up on prospect for web development. (Finally chose to do something inhouse, unfortunately). (30mins)
7. Assisting with getting test site running. (10mins)
8. Reading latest information on product. (1hr 5mins)
9. Install Joomla. (3hrs)
10. Record business emails. (25mins)
11. Review the project schedules. No need to move them this week, as I hope to get back to this work next week. (5mins)
12. Review progress made this week and ensure the schedule is right for next week. (5mins)

Today's work on/in the business - Thurs 13 May

1. Update my record of time worked. (10mins)
2. Website upgrade for new customer. (8hrs 20mins)
3. Identify, install and start using software version control system (2hrs)
4. Assisting with getting test site running. (10mins)

Today's work on/in the business - Wed 12 May

1. Update my record of time worked. (10mins)
2. Invoicing - second half of long outstanding invoice paid! (10mins)
3. Networking - follow up on posts and queries - 3 posts today. (40mins)
4. Send emails re customer that needs a refund from a previous support company. (15mins)
5. Website upgrade for new customer. (7hrs 40mins)
6. Record business emails. (20mins)

Today's work on/in the business - Tues 11 May

1. Update my record of time worked. (10mins)
2. Invoicing - nothing paid yet. (5mins)
3. Follow up on existing customers and prospects. (40mins)
4. Send information re potential work on transfer of information - may lead to work. (10mins)
5. Look at the statistics that Google Analytics gives you. 64 visits which has slipped again - more regular updates needed, 41 new visits which is good, 25% search, 25% direct and 50% referral traffic, so search is a bit better, 2.11 pages per visit, which is good, 3:10 average time on site is really good - both these last figures mean that people generally actually read the information that's on the website. (40mins)
6. Website upgrade for new customer. (9hrs 5mins)
7. Send monthly NEIS update. (5mins)
8. Assisting with getting test site running. (1hr 25mins)

Today's work on/in the business - Mon 10 May

1. Update my record of time worked. (5mins)
2. Assisting with getting test site running. (8hrs 30mins)
3. Networking - follow up on posts and queries - 3 posts today. (40mins)

Today's work on/in the business - Sun 9 May

1. Update my record of time worked. (5mins)
2. Assisting with getting test site running. (2hrs)

Then we went off to visit my partner's mother to celebrate Mother's Day.

Today's work on/in the business - Sat 8 May

1. Update my record of time worked. (5mins)
2. Website upgrade for new customer. (4hrs 10mins)

Today's work on/in the business - Fri 7 May

1. Update my record of time worked. (5mins)
2. Invoice reconciliation. No new payments - 2 invoices to be done early next week when I get details. (5mins)
3. Accounting. (15mins)
4. Website upgrade for new customer. (9hrs 40mins)
5. Review the project schedules. Moved both projects by a week - haven't worked on them this week. (5mins)
6. Review progress made this week and ensure the schedule is right for next week. (5mins)

Today's work on/in the business - Thurs 6 May

1. Update my record of time worked. (10mins)
2. Record business emails. (5mins)
3. Send email regarding versions to customer - needed before I can determine how to do something. (5mins)
4. Assisting with getting test site running. (3hrs 25mins)
5. Invoicing - 1 paid. (20mins)
6. Website upgrade for new customer. (4hrs 50mins)

Today's work on/in the business - Wed 5 May

1. Update my record of time worked. (15mins)
2. Check software can be installed successfully. (55mins)
3. Networking - follow up on posts and queries - 2 posts today. (1hr)
4. Record business emails. (15mins)
5. Emails to start organising networking group and website. (35mins)
6. Assisting with getting test site running. (25mins)
7. Add connections on LinkedIn. (10mins)
8. Invoicing - none paid. (5mins)
9. Start investigating Joomla for potential customer (she ended up hiring someone else). (15mins)
10. Start investigating protection of ebooks from copying after download. (2hrs 30mins)
11. Website upgrade for new customer. (2hrs 30mins)

Today's work on/in the business - Tues 4 May

1. Update my record of time worked. (10mins)
2. Site visit to customer. (5hrs 30mins)
3. Look at the statistics that Google Analytics gives you. 77 visits so still getting a bit better, 45 new visits which is good, 18% search, 29% direct and 53% referral traffic, so search is still low, but we can't MAKE people search for CRM, 2.66 pages perd visit, which is good, 3:26 average time on site is really good - both these last figures mean that people generally actually read the information that's on the website if they get here, which is necessary! (5mins)
4. Record business emails. (5mins)
5. Invoicing - 1 paid, 2 sent out. (35mins)
6. Reading latest information on product. (25mins)
7. Assisting with getting test site running. (1hr 35mins)
8. Check software can be installed successfully. (2hrs 10mins)
9. Networking - face to face. Monthly networking meeting as part of the NEIS support. (2hrs 30mins)

Today's work on/in the business - Mon 3 May

1. Update my record of time worked. (10mins)
2. Determine whether we met the KPIs (Key Performance Indicators) for April 2010. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (again), although I did actually do some this month. Unfortunately, the requirement to rewrite the CRM software has really hit the whole process for 6 - along with needing to write the new 'quick' software solution - and now a sidetrack into a whole new area - the Plone website work. (5mins)
3. Accounting and bank reconciliation for April. (10mins)
4. Follow up on existing customers and prospects. (25mins)
5. Networking - follow up on posts and queries - 1 post today. (1hr 10mins)
6. Look for CD/DVD software. (15mins)
7. Reading latest information on product. (1hr)
8. Website upgrade for new customer. (1hr 15mins)
9. Record business emails. (2hrs 15mins)

Today's work on/in the business - Sun 2 May

1. Update my record of time worked. (5mins)
2. Invoicing - no one's paid us yet. Started the next two invoices to be sent - need to confirm details. (15mins)
3. Accounting. (30mins)
4. Reading latest information on product. (4hrs 20mins)

Today's work on/in the business - Sat 1 May

1. Update my record of time worked. (10mins)
2. Review the project schedules. Moved both projects by two weeks - haven't worked on them this week and probably won't get to it next week either. (5mins)
3. Review progress made this week and ensure the schedule is right for next week. (5mins)
4. Website upgrade for new customer. (40mins)

It's the weekend - I went out to a gig for the afternoon.

Today's work on/in the business - Fri 30 Apr

1. Update my record of time worked. (10mins)
2. Invoice reconciliation. No payments made. One new invoice sent. (25mins)
3. Record business emails. (25mins)
4. Research into requirements and use of Domino Access for Microsoft Outlook, and site visit planning. (1hr 10mins)
5. Download, sort and backup business emails. (25mins)
6. Follow up on existing customers. (25mins)
7. Split CRM systems so that follow up of existing customers and prospects is easier. (1hr 45mins)
8. Reading latest information on product. (3hrs 30mins)

Yesterday I went to the Australasian Quilt Convention and Expo with a friend - lots of beautiful work to admire and interesting things to look at and think about buying! Was great fun.