Today's work on/in the business - Thurs 30 Dec

1. Update my record of time worked. (5mins)
2. Working on website revamp for new customer. (10hrs 25mins)
3. Accounting. (15mins)

And I managed to do some filing while I was waiting for things to finish running... :-)

Today's work on/in the business - Wed 29 Dec

1. Update my record of time worked. (5mins)
2. Networking - follow up on posts and queries - 2 posts today. (1hr 5mins)
3. Working on website revamp for new customer. (3hrs 25mins)

The website revamp work required breaks to think - hence the short 'working' day - which wasn't really.

Today's work on/in the business - Tues 28 Dec

1. Update my record of time worked. (15mins)
2. Review progress made this week and ensure the schedule is right for next week. (5mins)
3. Look at the statistics that Google Analytics gives you. 71 visits - so down more, 49 new visits - so a good mix of new and existing visitors, 23% search, 15% direct and 62% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.69 pages per visit, 1:00 average time on site is still reasonable - these last figures show people actually look at the site once they find it. The holiday doldrums are still here - as expected. (10mins)
4. Starting the process of website revamp for new customer - getting the final pieces in place. (6hrs 5mins)

Today's work on/in the business - Mon 27 Dec

1. Update my record of time worked. (5mins)
2. Top up mobile broadband. (10mins)
3. Record email address collected last week. (5mins)
4. Accounting. (25mins)
5. Review the project schedules. Adjusted current project. Moved ongoing software projects out another week. (30mins)
6. Networking - follow up on posts and queries - 4 posts today. (40mins)
7. Record business emails. (5hrs 15mins)
8. Download and sort business emails. (1hr 50mins)

Today's work on/in the business - Fri 24 Dec

1. Send Merry Christmas emails to customers and associates. (2hrs 5mins)
2. Update my record of time worked. (5mins)
3. Record business cards collected last Thursday. (15mins)

Today's work on/in the business - Thurs 23 Dec

1. Update my record of time worked. (5mins)
2. Accounting - transfer our accounts to QuickBooks and enter the latest information. (2hrs 50mins)
3. Invoicing - nothing paid. (5mins)

Today's work on/in the business - Wed 22 Dec

1. Update my record of time worked. (10mins)
2. Accounting - transfer our accounts to QuickBooks. (8hrs 20mins)

Today's work on/in the business - Tues 21 Dec

1. Update my record of time worked. (5mins)
2. Email customer re status of moving site from one server to another. (5mins)
3. Bookkeeping for Perfect Notes Virtual Assistant customer. (1hr)
4. Invoicing - 1 cheque received. (10mins)
5. Look at the statistics that Google Analytics gives you. 87 visits - so down some, 63 new visits - so a good mix of new and existing visitors, 24% search, 20% direct and 56% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.84 pages per visit, 1:21 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. The holiday doldrums are here - as expected. (5mins)
6. Accounting - transfer our accounts to QuickBooks. (10hrs 20mins)

Today's work on/in the business - Mon 20 Dec

1. Update my record of time worked. (10mins)
2. Networking - follow up on posts and queries - 4 posts today. (1hr)
3. Invoice reconciliation. Everything was chased last week, leave this till the new year now. (5mins)
4. Review the project schedules. Moved ongoing software projects out another week and the equivalent point for the CRM project. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (5mins)
6. Accounting. Finish QuickBooks training and convert existing Perfect Notes Virtual Assistant customer details to QuickBooks. (10hrs 25mins)

Today's work on/in the business - Sun 19 Dec

1. Update my record of time worked. (5mins)
2. Accounting - QuickBooks training. (5hrs 30mins)
3. Backup information to the server. (20mins)

Today's work on/in the business - Sat 18 Dec

1. Accounting - QuickBooks training. (40mins)
2. Update my record of time worked. (10mins)

A difficult day.

My ex-partner had to have the last of our cats put down on Friday night as he had a stroke.
Then we had to take a close friend into hospital to get an issue checked out - which fortunately turned out to have a very simple and mild outcome. But all in all, a tougher day than you would hope for.
And almost none of the Christmas shopping is done.

Today's work on/in the business - Fri 17 Dec

1. Update my record of time worked. (20mins)
2. Invoicing. Nothing paid. (5mins)
3. Setting up test environment for website revamp for new customer - finally set up, ready to start actual work. (2hrs 35mins)
4. Determine issue with moving website to different server. It had run out of space - it appears that one of the items that I deleted to free up space was actually needed - oops! But I found it and fixed it. (3hrs 50mins)
5. Accounting - including QuickBooks training. (4hrs 40mins)

Today's work on/in the business - Thurs 16 Dec

1. Networking meeting in Bendigo. Much better - many more turned up and we had a few new members as well - good venue too! (5hrs 35mins)
2. One to one meeting with group member. (1hr 25mins)
3. Follow up of potential new member for networking group - ensure she knows she has not been forgotten. (25mins)
4. Site visit for associate - review employment contract that she wants created as Perfect Notes Virtual Assistant work. Included quick training run down in QuickBooks as well. (2hrs 50mins)
5. Trip to bank to deposit cheque. (20mins)
6. Update my record of time worked. (10mins)
7. Post on the Perfect Notes blog - Windows Users – Remember to Defragment your hard drive. (1hr 45mins)
8. Defragment the hard drive on my business laptop - again. There is now enough space to run this completely, but the process still needs to be repeated later. (1hr 25mins)
9. Compress files on my laptop to make enough space for defrag to work correctly. (1hr)

Today's work on/in the business - Wed 15 Dec

1. Update my record of time worked. (10mins)
2. Setting up test environment for website revamp for new customer. (7hrs 10mins)
3. Accounting. (5mins)
4. Travel towards Bendigo for networking meeting. (1hr 40mins)
5. Read through business blogs. (30mins)
6. Defragment the hard drive on my business laptop - again. There is still not enough space to run this completely, so the process needs to be repeated later. (20mins)

Today's work on/in the business - Tues 14 Dec

1. Update my record of time worked. (10mins)
2. Setting up test environment for website revamp for new customer. (4hrs 25mins)
3. Refining initial draft of Employment Agreement for associate. (1hr 5mins)
4. Invoicing - nothing paid. (5mins)
5. Accounting. (10mins)
6. Look at the statistics that Google Analytics gives you. 90 visits - trending up again recently, 63 new visits - so a good mix of new and existing visitors, 23% search, 22% direct and 55% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.73 pages per visit, 1:24 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (10mins)
7. Phone call to discuss queries about accounting recording for Perfect Notes Virtual Assistant customer. (20mins)

Then off to Body Corporate meeting to back up a friend and out for an evening of music.

Today's work on/in the business - Mon 13 Dec

1. Update my record of time worked. (10mins)
2. Review the project schedules. Moved ongoing software projects out to two weeks after the end of the current project and the equivalent point for the CRM project. (5mins)
3. Review progress made this week and ensure the schedule is right for next week. This took longer than usual as my laptop had a Blue Screen of Death! (45mins)
4. Update planning for website revamp for new customer. (10mins)
5. Type up initial draft of Employment Agreement for associate - Perfect Notes Virtual Assistant work. (4hrs 25mins)
6. Follow up on existing customers and prospects. (5mins)
7. Networking - follow up on posts and queries - 3 posts today. (35mins)
8. Assist with refinements to pictures on shopping cart add on for existing support customer. (30mins)

Today's work on/in the business - Sun 12 Dec

1. Assist with refinements to shopping cart add on for existing support customer. (1hr 30mins)
2. Update my record of time worked. (10mins)
3. Download and sort business emails. (55mins)

Today's work on/in the business - Sat 11 Dec

1. Update my record of time worked. (10mins)
2. Assist with setting up shopping cart add on for existing support customer - worked out where to make the changes, now just a matter of adjusting layout. (2hrs)
3. Invoicing - nothing paid. (5mins)
4. Accounting. (15mins)
5. Record business emails. (3hrs 15mins)

Today's work on/in the business - Fri 10 Dec

1. Update my record of time worked. (10mins)
2. Assist with setting up shopping cart add on for existing support customer - sometimes it is tough to put information into an existing structure the way a customer wants. (3hrs 10mins)
3. Continuing initial investigation for website revamp for new customer. Decided on a way forward. (3hrs 20mins)
4. Invoicing - nothing paid. (5mins)
5. Invoice reconciliation. Nothing to chase at the moment. (5mins)
6. Accounting. (15mins)
7. Record business cards collected earlier this week and send out follow up emails as required. (2hrs 45mins)

Unfortunately, another busy day despite the fact that I wanted to relax after yesterday - woke up with the start of a head cold this morning, progressing fast!

Today's work on/in the business - Thurs 9 Dec

1. Networking meeting in Bendigo. Some missing appeared again, some are still unavailable. (7hrs)
2. Update my record of time worked. (15mins)
3. Continuing initial investigation for website revamp for new customer - mostly just reorganising the schedule based on what work was actually done, rather than planned. (20mins)
4. Meeting with business coach/consultant in Bendigo re possible work for her clients - seemed very positive. (1hr 20mins)
5. Site visit for associate - assist her with interview for part time staff member, collect basis for employment contract that she wants created as Perfect Notes Virtual Assistant work. (3hrs 40mins)

Today's work on/in the business - Wed 8 Dec

1. Update my record of time worked. (20mins)
2. Networking - follow up on posts and queries - 2 posts today. (45mins)
3. Trip to collect dead MacBook and purchase a replacement. (1hr 30mins)
4. Accounting. (20mins)
5. Continuing initial investigation for website revamp for new customer. (3hrs 15mins)
6. Travel towards Bendigo for networking meeting. (1hr 50mins)
7. Defragment the hard drive on my business laptop - repeatedly. There is not enough space to run this completely, so the process needs to be repeated later. (3hrs 30mins)

It was an interesting experience to run the Analysis section of the Defragmentation tool on my hard drive... I think that is probably the next Perfect Notes blog post!

Today's work on/in the business - Tues 7 Dec

1. Update my record of time worked. (15mins)
2. CBA Women in Focus networking meeting with cash flow seminar. (7hrs 5mins)
3. Continuing initial investigation for website revamp for new customer. (45mins)
4. Look at the statistics that Google Analytics gives you. 73 visits - low, but steady recently, 51 new visits - so a good mix of new and existing visitors, 30% search, 25% direct and 45% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.64 pages per visit, 1:30 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. I guess the main issue is that you cannot force people to search the internet - they do it when they are ready. (10mins)
5. Accounting. (15mins)
6. Networking - face to face. Monthly networking meeting as part of the NEIS support - the Christmas party! (3hrs)

A long day, but worthwhile. Many new, quality contacts made at the networking events, and a lot of good information from the seminar this morning - reinforcing some stuff that I already knew as well as some new ideas.
It was fun to go along to the Christmas networking meeting - catch up with a few people we knew and meet a few new ones - always a good thing!

Today's work on/in the business - Mon 6 Dec

1. Update my record of time worked. (5mins)
2. Review progress made this week and ensure the schedule is right for next week. (10mins)
3. Follow up on existing customers and prospects. (15mins)
4. Assist with redirecting customer's email for new domain to existing email. (5hrs 25mins)
5. Meeting to discuss issues and requirements for websites for customer who may need assistance with changes and hosting. (2hrs 25mins)
6. Continuing initial investigation for website revamp for new customer. (1hr 35mins)
7. Networking - follow up on posts and queries - 3 posts today. (1hr)

Today's work on/in the business - Sun 5 Dec

1. Update my record of time worked. (5mins)
2. Initial investigation for website revamp for new customer. (3hrs 10mins)

Took a reference manual along to watch the racing - forgot we were also babysitting a friend's 5 year old daughter - so did not get quite as much reading done as I had planned! But it was a great day.

Today's work on/in the business - Sat 4 Dec

1. Update my record of time worked. (15mins)
2. Record business emails. (50mins)
3. Download and sort business emails. (40mins)
4. Bookkeeping for Perfect Notes Virtual Assistant customer. (20mins)
5. Review the project schedules. Moved ongoing software projects out another week. (5mins)
6. Initial planning for website revamp for new customer. (25mins)

Today's work on/in the business - Fri 3 Dec

1. Update my record of time worked. (15mins)
2. Invoicing - 1 paid, 1 cheque received (I checked the letter box too late to bank it today). (10mins)
3. Look at Bendigo Business Directory for businesses to approach - 2 contacts made, 1 email sent and 1 email sent following up on contact in Camberwell from a while ago. (5hrs 5mins)
4. Invoice reconciliation - 2 invoices followed up for 1 customer. (15mins)
5. Respond to query re collaboration on Plone development. (35mins)
6. Investigate websites for customer who may need assistance with changes and hosting. (35mins)
7. Bookkeeping for Perfect Notes Virtual Assistant customer. (1hr 50mins)

Today's work on/in the business - Thurs 2 Dec

1. Networking meeting in Bendigo. Smaller again - some seem to be MIA... (6hrs 20mins)
2. One to one meeting with group member. (50mins)
3. Work to get Macbook looked at after its accident the night before. This included a visit to the nearest Mac shop on our way back - who offered me an appointment on MONDAY for someone to look at it - yeah right - another 4 DAYS with the remnants inside - I don't think so! Then a visit to people who are NOT an actual Apple store, who took it and were going to take it apart and start the cleaning and drying out process immediately - MUCH more useful! (1hr 45mins)
4. Update my record of time worked. (5mins)
5. Invoicing - deposit/first instalment paid on one invoice. (10mins)
6. Accounting. (15mins)

Today's work on/in the business - Wed 1 Dec

1. Update my record of time worked. (10mins)
2. Bank reconciliation. (5mins)
3. Accounting. (10mins)
4. Meeting with new customer - website revamp. (4hrs 30mins)
5. Determine whether we met the KPIs (Key Performance Indicators) for November 2010. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (but this is improved), and I missed the online forum posts required this month - good improvement is 1 business coach visit made and another one booked for December. (10mins)
6. Networking - follow up on posts and queries - 2 posts today. (35mins)
7. Travel towards Bendigo for networking meeting. (1hr 55mins)
8. Post on the Perfect Notes blog - Networking - does it work? (40mins)
9. Read small business magazines to catch up. (1hr 45mins)

Today's work on/in the business - Tues 30 Nov

1. Update my record of time worked. (10mins)
2. Invoicing - nothing paid, 2 sent out. (30mins)
3. Meeting to review status of bookkeeping for Perfect Notes Virtual Assistant customer. (Lots of travel time in this one - there was a truck broken down!) (2hrs 35mins)
4. Look at the statistics that Google Analytics gives you. 76 visits - so down a lot - but trending up again recently, 55 new visits - so a good mix of new and existing visitors, 29% search, 28% direct and 43% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 2.42 pages per visit, 1:39 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. I guess the main issue is that you cannot force people to search the internet - they do it when they are ready. (10mins)
5. Accounting. (10mins)
6. Look at Bendigo Business Directory for businesses to approach - 2 contacts made. (40mins)
7. Record business emails. (1hr)
8. Download and sort business emails. (20mins)
9. Preparation for meeting with new customer tomorrow. (10mins)
10. BNI work. (30mins)
More work was done - of the reschedule/review nature - that doesn't get recorded

Today's work on/in the business - Mon 29 Nov

1. Update my record of time worked. (10mins)
2. Review schedule - some items needed to move a bit. (5mins)
3. Invoicing - 3 paid for 1 customer. (10mins)
4. Follow up on existing customers and prospects. (15mins)
5. Networking - follow up on posts and queries - 1 post today. (1hr 15mins)
6. Website change for website upgrade customer. (20mins)
7. Bookkeeping for Perfect Notes Virtual Assistant customer - print out the results so that we can review them. (1hr 10mins)
8. Phone call from Momentum Energy re comparison rates. (10mins)
9. Collate and send responses for ecard campaign for state election. (40mins)
10. Continuing looking at WordPress setup on my virtual machine - further along, but still not quite right. (2hrs 20mins)

Today's work on/in the business - Fri 26 Nov

1. Update my record of time worked. (10mins)
2. Invoicing - nothing paid. (5mins)
3. Invoice reconciliation. 3 chased up for 1 customer. (15mins)
4. Accounting. (20mins)
5. Look at Bendigo Business Directory for businesses to approach - 1 contact made and one email sent. (1hr 25mins)
6. Record business emails. (2hrs 20mins)
7. Download and sort business emails. (1hr 10mins)
8. Review the project schedules. Nothing needs to move, as the software projects were moved enough last week. (5mins)
9. Post on the Perfect Notes blog - what is a virtual assistant? (1hr 25mins)

Today's work on/in the business - Thurs 25 Nov

1. Networking meeting in Bendigo. Smaller again - some seem to be MIA... (6hrs 15mins)
2. One to one meeting with group member. (2hrs)
3. Tried to get out to another group member's place to do training - roads flooded! (1hr)
4. Update my record of time worked. (10mins)
5. One to one meeting with group member. (1hr 15mins)
6. Meeting with business coach in Bendigo re possible work for his clients - seemed very positive and good timing. (1hr 5mins)
7. Assist with investigation for customer's website. (15mins)

Today's work on/in the business - Wed 24 Nov

1. Update my record of time worked. (20mins)
2. Finalise review of usage of associate's server over last three months and send email. (10mins)
3. Networking - follow up on posts and queries - 3 posts today. (45mins)
4. Invoicing - nothing paid. (5mins)
5. Accounting. (15mins)
6. Look at Bendigo Business Directory for businesses to approach - 1 contact made and one phone call made to follow up an email sent in July. (35mins)
7. Reading through small business magazines to catch up. (15mins)
8. Upgrade Thunderbird to latest version. (55mins)
9. Travel towards Bendigo for networking meeting. (1hr 50mins)
10. Scheduling of work. (20mins)
11. Looking at WordPress setup on my virtual machine. (1hr)

Today's work on/in the business - Tues 23 Nov

1. Update my record of time worked. (5mins)
2. Look at the statistics that Google Analytics gives you. 91 visits, 63 new visits - so a good mix of new and existing visitors, 25% search, 33% direct and 42% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1 visit from Macedonia, 2.43 pages per visit, 2:07 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. I guess the main issue is that you cannot force people to search the internet - they do it when they are ready. (15mins)
3. Invoicing. Nothing new paid, but 2 sent out. (1hr 15mins)
4. Accounting. (10mins)
5. Finalise investigation of possible basis for website for potential new customer and send suggestions. (40mins)
6. Trip to bank to deposit cheques. (20mins)
7. Review management consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (35mins)
8. Look at Bendigo Business Directory for businesses to approach - 1 contact made and appointment made for Thurs afternoon. (55mins)
9. Review usage of associate's server over last three months. (2hrs 35mins)

My partner's birthday!

Today's work on/in the business - Mon 22 Nov

1. Update my record of time worked. (5mins)
2. Review progress made this week and ensure the schedule is right for next week. (10mins)
3. Review the project schedules. Moved ongoing software projects out two weeks. (5mins)
4. Follow up on existing customers and prospects. (35mins)
5. Record business emails. (2hrs 25mins)
6. Assist with style sheet work for website creation customer. (15mins)
7. Download and sort business emails. (1hr 5mins)
8. Networking - follow up on posts and queries - 2 posts today. (1hr 10mins)
9. Invoicing - account reconciliation for a customer. (1hr)
10. Accounting. (20mins)

Today's work on/in the business - Sun 21 Nov

1. Update my record of time worked. (5mins)
2. Post on the Perfect Notes blog - are your backups up to date? (40mins)

Today's work on/in the business - Sat 20 Nov

1. Update my record of time worked. (10mins)
2. Work on moving customer's setup from one server to another - now sorted out. (4hrs)
3. Record business cards collected on Thursday. (10mins)

Today's work on/in the business - Fri 19 Nov

1. Update my record of time worked. (10mins)
2. Invoicing. 1 cheque received. (10mins)
3. Accounting. (1hr 10mins)
4. Invoice reconciliation. (5mins)
5. Bookkeeping for Perfect Notes Virtual Assistant customer. (2hrs 15mins)
6. Work on moving customer's setup from one server to another - different versions causing issues - still not working properly... Giving information to my partner - still having issues. (2hrs)

Today's work on/in the business - Thurs 18 Nov

1. Networking meeting in Bendigo. Bigger group, as some are back from holidays. (5hrs 30mins)
2. Follow up of potential new members for networking group. (35mins)
3. One to one meeting with group member - probable ongoing work for her as well. (4hrs 40mins)
4. Update my record of time worked. (5mins)
5. Face to face networking - catch up for drinks in South Melbourne. The group was about twice the size of the first one, which is great - looks like a good bunch of people! (4hrs 30mins)

Today's work on/in the business - Wed 17 Nov

1. Update my record of time worked. (20mins)
2. Invoicing - 1 cheque processed (but not banked yet!). (5mins)
3. Networking - follow up on posts and queries - 2 posts today. (30mins)
4. Work on moving customer's setup from one server to another - different versions causing issues - still not working properly... Some improvements. (3hrs 5mins)
5. Assist with style sheet work for website creation customer. (50mins)
6. Travel towards Bendigo for networking meeting. (2hr 5mins)

Today's work on/in the business - Tues 16 Nov

1. Update my record of time worked. (5mins)
2. Invoicing - 1 payment made and processed, 1 cheque received. (15mins)
3. Look at the statistics that Google Analytics gives you. 93 visits so down again - and will continue to drop, 63 new visits - so a good mix of new and existing visitors, 31% search, 28% direct and 41% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.18 pages per visit, 1:52 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. I guess the main issue is that you cannot force people to search the internet - they do it when they are ready. (10mins)
4. Review management consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (15mins)
5. Address email notification issues for website customer. (1hr 55mins)
6. Meeting with new customer to discuss changes needed to upgrade their existing website. (1hr 45mins)
7. Work on moving customer's setup from one server to another - different versions causing issues - still not working properly, but definitely better. (3hrs 55mins)

Today's work on/in the business - Mon 15 Nov

1. Update my record of time worked. (5mins)
2. Networking - follow up on posts and queries - 2 posts today. (1hr)
3. Follow up on existing customers and prospects. (10mins)
4. Work on moving customer's setup from one server to another - different versions causing issues. (4hrs 45mins)
5. Zip up more files and move to other server to free up space on my laptop. (25mins)
6. Work on issues with customer website - duplicating changes made to other customer's site to start with, then expanding. (5hrs 35mins)

Today's work on/in the business - Sun 14 Nov

1. Update my record of time worked. (5mins)
2. Review the project schedules. Moved ongoing software projects out two weeks. (10mins)
3. Review progress made this week and ensure the schedule is right for next week. (10mins)
4. Reading through small business magazines to catch up. (25mins)

Today's work on/in the business - Sat 13 Nov

1. Update my record of time worked. (20mins)
2. Record business cards collected last Thursday. (10mins)
3. Invoicing reconciliation - 5 followed up. (35mins)
4. Record business emails. (1hr 45mins)
5. Download and sort business emails. (1hr 45mins)

Today's work on/in the business - Fri 12 Nov

1. Update my record of time worked. (5mins)
2. Prepare information for new website customer and send to my partner. (20mins)
3. Networking - follow up on posts and queries - 2 posts today. (45mins)
4. Invoicing - nothing paid. (5mins)
5. Accounting. (20mins)
6. Invoicing - 1 sent out, then amended and resent. (50mins)
7. Live website changes for new customer have been reviewed - some changes made. (3hrs 55mins)
8. Review management consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (30mins)

Today's work on/in the business - Thurs 11 Nov

1. Networking meeting in Bendigo. Small group, but good conversation. (6hrs 30mins)
2. Cut changes live for website changes for new customer. Of course it did not go smoothly, but I have learnt something about MySQL that I didn't know before - so it's probably good - and the customer's happy. (4hrs 20mins)
3. Update my record of time worked. (5mins)
4. Sort business emails. (1hr 20mins)

Lest we forget.

Today's work on/in the business - Wed 10 Nov

1. Changes in test setup for website changes for new customer complete. Confirmed final tests due to customer changing back end worked. (20mins)
2. Update my record of time worked. (10mins)
3. Invoicing. Nothing paid... would like this to change! (5mins)
4. Record business emails. (4hrs 25mins)
5. Download and sort business emails. (1hr 35mins)
6. Meeting with Perfect Notes Virtual Assistant customer - finalise some details and obtain the next quarter's information to start recording. (1hr 5mins)
7. Travel towards Bendigo for networking meeting. (1hr 45mins)

Today's work on/in the business - Tues 9 Nov

1. Assist with remote support for customer who called. (15mins)
2. Update my record of time worked. (10mins)
3. Invoicing - nothing paid. (5mins)
4. Look at the statistics that Google Analytics gives you. 98 visits so down again, 64 new visits - so a good mix of new and existing visitors, 34% search, 24% direct and 42% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.18 pages per visit, 1:56 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (15mins)
5. Review management consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr 5mins)
6. Response to request for quote reviewed, completed, converted to PDF and sent. (2hrs 45mins)
7. Zip up files and move to other server to free up space on my laptop. (1hr 25mins)

A shorter day to make up for all the massively long ones I've done recently.

Today's work on/in the business - Mon 8 Nov

1. Update my record of time worked. (5mins)
2. Review the project schedules. No new changes needed to ongoing software projects, they were all done before. (5mins)
3. Review progress made this week and ensure the schedule is right for next week. (5mins)
4. Follow up on existing customers and prospects. (40mins)
5. Continue changes in test setup for website changes for new customer - documenting all steps. Final changes done and tests done due to customer changing back end. (5hrs 10mins)
6. Reading through small business magazines to catch up. (5mins)
7. Networking - follow up on posts and queries - 2 posts today. (1hr 45mins)

Today's work on/in the business - Sun 7 Nov

1. Update my record of time worked. (10mins)
2. Continuing work on response to request for quote - first draft of everthing complete. Investigating which versions of Plone Products are available and tested with Plone 4. (40mins)
3. Accounting. (25mins)

And then Perfect Notes went to the Summer Sprint Series to watch (and participate in) track match sprints at Blackburn Cycling Club.

Today's work on/in the business - Sat 6 Nov

1. Deliver laptop to customer. (30mins)
2. Reading through small business magazines to catch up. (15mins)
3. Update my record of time worked. (5mins)
4. Invoicing - nothing paid. (5mins)
5. Continuing work on response to request for quote - first draft of everthing complete. (2hrs 20mins)

Today's work on/in the business - Fri 5 Nov

1. Update my record of time worked. (10mins)
2. Invoicing. Nothing paid, nothing worth chasing up again. (5mins)
3. Continuing work on response to request for quote - most of first draft of attachments also complete - had to change part of it as I realised one process was incorrect. (7hrs 45mins)
4. Reading through small business magazines to catch up. (10mins)

Then out for a dinner with friends - good conversation, good beer, great food!

Today's work on/in the business - Thurs 4 Nov

1. Update my record of time worked. (10mins)
2. Networking - follow up on posts and queries - 2 posts today. (1hr 10mins)
3. Continuing work on response to request for quote - most of first draft of attachments also complete. (8hrs 45mins)
4. Reading through small business magazines to catch up. (15mins)

Today's work on/in the business - Wed 3 Nov

1. Update my record of time worked. (15mins)
2. Look at the statistics that Google Analytics gives you. 110 visits so up a little bit again - impacted by Cup Day and the 'long weekend' that goes with it in Melbourne, 68 new visits - so a good mix of new and existing visitors, 35% search, 24% direct and 41% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.16 pages per visit, 1:48 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (10mins)
3. Sent out quote for site revamp for existing support customer, now that process has been finalised. (5mins)
4.Invoicing - nothing paid, one clarification email sent out. (5mins)
5. Working on response to request for quote - most of first draft complete. (9hrs 45mins)
6. Reading through small business magazines to catch up. (20mins)

Today's work on/in the business - Mon 1 Nov

1. Another thought added to the draft response to request for quote. During discussion, decided that it is at least worth putting in a response. (5mins)
2. Update my record of time worked. (5mins)
3. Accounting. (5mins)
4. Bank reconciliation. (10mins)
5. Follow up on existing customers and prospects. (5mins)
6. Determine whether we met the KPIs (Key Performance Indicators) for October 2010. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (but this is improved), and I missed the online forum posts required this month. (10mins)
7. Networking - follow up on posts and queries - 2 posts today. (45mins)
8. Investigate possible basis for website for potential new customer. (55mins)
9. Finalised decision on software to assist with site revamp for existing support customer (in between other work) and drafted email response. (1hr 40mins)
10. Correspondence re change of backend for website changes for new customer. (5mins)
11. Download Plone 4.0.1 to virtual machine for further investigation. (2hrs 55mins)

Today's work on/in the business - Sun 31 Oct

1. Update my record of time worked. (5mins)
2. Read through and start drafting response to request for quote. Interesting! It's big - for us at least. Still in two minds about whether we will respond. (6hrs 35mins)

Today's work on/in the business - Sat 30 Oct

1. Invoicing. 1 sent out, 3 paid (less $10 - someone miscalculated...) (50mins)
2. Update my record of time worked. (10mins)
3. Correspondence re change of backend for website changes for new customer. (10mins)
4. Review the project schedules. Amended project in progress, no new changes needed to ongoing software projects, they were all done before. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (5mins)

Today's work on/in the business - Fri 29 Oct

1. Update my record of time worked. (10mins)
2. Invoicing. 1 paid, 1 sent out. (1hr 10mins)
3. Accounting. (5mins)
4. Invoice reconciliation. 6 followed up for 2 customers. (35mins)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 1 sent. 1 connection initiated through LinkedIn regarding Perfect Notes Virtual Assistant offerings. (30mins)
6. Look into corporate clothing - including letting the owner know about a few issues with her website. (25mins)
7. Phone call re change of backend for website changes for new customer. Confusing that they are changing at this late stage - clarification needed. (10mins)
8. Record business emails. (3hrs 30mins)
9. Reading through small business magazines to catch up. (20mins)
10. Email correspondence for the week - catch up. (1hr 15mins)
11. Finalise changes for website for new Perfect Notes Virtual Assistant customer. (10mins)
12. Address some typos on our website. (30mins)

Today's work on/in the business - Thurs 28 Oct

1. Networking meeting in Bendigo. Includes travel from Melbourne and back, as it was our friends' wedding anniversary yesterday, so we didn't go stay with them overnight. (6hrs 15mins)
2. Invoicing. Nothing paid. (5mins)
3. Update my record of time worked. (10mins)
4. Create spreadsheet and send email documenting results of meeting - as it was not an official, structured BNI meeting, I ended up being responsible for this - at least this week. (35mins)
5. Business coaching session - interesting and definitely worthwhile. (3hrs 15mins)
6. Support customer - final follow up visit for this issue - have setup his system for external access by his accountant - securely! (1hr 15mins)

Today's work on/in the business - Wed 27 Oct

1. Update my record of time worked. (10mins)
2. Invoicing. Nothing paid. (5mins)
3. Networking - follow up on posts and queries - 2 posts today. (35mins)
4. Continue changes in test setup for website changes for new customer - documenting all steps. Made the changes requested by the customer. (2hrs 5mins)
5. Top up mobile broadband. (10mins)
6. Resolved, tested and implemented changes to fix issue with two copies of notifications being sent to website upgrade customer. (25mins)
7. Initial discussion regarding request for quote re remote support. (20mins)
8. Investigate payment gateway options for website revamp customer and advise him of decisions that need to be made. (55mins)
9. Assist with laptop being repaired. (15mins)
10. 2 connections initiated through LinkedIn regarding Perfect Notes Virtual Assistant offerings. (1hr 55mins)
11. Start to get latest copy of our website to address some typos - unable to download latest version. (5mins)

Today's work on/in the business - Tues 26 Oct

1. Update my record of time worked. (5mins)
2. Look at the statistics that Google Analytics gives you. 95 visits so still sliding lower, 60 new visits - so a good mix of new and existing visitors, 35% search, 26% direct and 39% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1.80 pages per visit, 1:31 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent - visits are quality, but the number is falling still. (10mins)
3. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr)
4. Assist with laptop being repaired. (3hrs 20mins)
5. Invoicing. Nothing paid. (5mins)
6. Set up test environment to duplicate issue with two copies of notifications being sent to website upgrade customer. Still need to work out a solution though. (5hrs 25mins)
7. Accounting. (5mins)

Today's work on/in the business - Mon 25 Oct

1. Update my record of time worked. (5mins)
2. Sort out files on my laptop - got a bit out of hand again! (1hr 5mins)
3. Networking - follow up on posts and queries - 3 posts today. (1hr)
4. Record business cards - I think this is the last lot for now! (15mins)
5. Assist with changes for website for new Perfect Notes Virtual Assistant customer. (2hrs)
6. Follow up on existing customers and prospects. (10mins)
7. BAS. (2hrs 30mins)

Today's work on/in the business - Sun 24 Oct

1. Download and sort business emails - enquiries@perfectnotes.com.au. (25mins)
2. Update my record of time worked. (10mins)
3. Record business emails. (3hrs 50mins)
4. Assist with website changes for new Perfect Notes Virtual Assistant customer. (30mins)
5. Review and forward email responses. (15mins)

Today's work on/in the business - Sat 23 Oct

1. Update my record of time worked. (10mins)
2. Sort business emails. (10mins)
3. Invoicing - nothing paid. (5mins)
4. Accounting. (20mins)
5. Record business cards. (15mins)
6. Review the project schedules. Amended project in progress, no new changes needed to ongoing software projects, they were all done last week. (5mins)
7. Review progress made this week and ensure the schedule is right for next week. (10mins)

Today's work on/in the business - Fri 22 Oct

1. Update my record of time worked. (5mins)
2. Invoicing - nothing paid. (5mins)
3. Accounting. (10mins)
4. Invoice reconciliation - nothing needs following up at this time. (5mins)
5. Notified that website changes for new customer will not happen over the weekend as the export file has not been fully tested yet. Accepted by the customer. (5mins)
6. Record business emails. (30mins)
7. Reading through small business magazines to catch up. (10mins)
8. Meeting with new Perfect Notes Virtual Assistant customer. Needs some changes to his website and advice on other matters. (1hr 35mins)
9. Download and sort business emails. (1hr 20mins)

A slow day to make up for some of the more manic ones earlier this week.

Today's work on/in the business - Thurs 21 Oct

1. Update my record of time worked. (10mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (45mins)
3. Finalised changes and testing of test setup for website changes for new customer - documenting all steps. Now just need notification that everything works. (45mins)
4. Complete and send business coaching preparatory paperwork. (3hrs 25mins)
5. Invoicing - nothing paid. (5mins)
6. Accounting. (15mins)
7. Face to face networking - one meeting in the city, then a less formal catch up for drinks in South Melbourne. The first one was a bit hard work, the second was much more fun - looks like a good bunch of people - even if we had never met before! (6hrs 15mins)

Today's work on/in the business - Wed 20 Oct

1. Update my record of time worked. (5mins)
2. Interesting phone call - more details on the Perfect Notes Blog here. (10mins)
3. Look at the statistics that Google Analytics gives you. 100 visits so still sliding lower, 61 new visits - so a good mix of new and existing visitors, 32% search, 23% direct and 45% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1.68 pages per visit, 1:02 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (10mins)
4. Continue changes in test setup for website changes for new customer - documenting all steps. Sent through the changes to the customer that need the format approved. (6hrs 35mins)
5. Reading through small business magazines to catch up. (15mins)
6. Invoicing - nothing paid. (5mins)
7. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (30mins)
8. Networking - follow up on posts and queries - 3 posts today. (35mins)

Today's work on/in the business - Tues 19 Oct

1. Update my record of time worked. (5mins)
2. Invoicing. Nothing paid. 1 sent out. (20mins)
3. Continue changes in test setup for website changes for new customer - documenting all steps. (11hrs 55mins)
4. Reading through small business magazines to catch up. (5mins)

Today's work on/in the business - Mon 18 Oct

1. Update my record of time worked. (5mins)
2. Assist with finding replacement parts for laptop being repaired. (10mins)
3. Review the project schedules. No new changes needed - they were all done last week. (5mins)
4. Review progress made this week and ensure the schedule is right for next week. (10mins)
5. Send e-cards. (1hr 50mins)
6. Follow up on existing customers and prospects. (5mins)
7. Continue changes in test setup for website changes for new customer - documenting all steps. (6hrs 50mins)
8. Resolve error occurring for website upgrade customer. (25mins)
9. Networking - follow up on posts and queries - 2 posts today. (40mins)

Today's work on/in the business - Sun 17 Oct

1. Reading through small business magazines to catch up. (15mins)
2. Update my record of time worked. (5mins)
3. Updates for our Facebook business page - I finally remembered to link to the blog post celebrating our first year in business! (5mins)
4. Setup another copy of website for test setup for website changes for new customer - documenting all steps - somehow what I have in test does not correspond to what is live. (35mins)

A little bit of work before going off to celebrate with friends as they completed the Around The Bay In a Day bike ride!

Today's work on/in the business - Sat 16 Oct

1. Reading through small business magazines to catch up. (1hr)
2. Send fax from email for new Perfect Notes Virtual Assistant customer. (Yesterday's bit was actually working out the mechanics of the process). (10mins)
3. Update my record of time worked. (15mins)
4. Invoicing - 1 paid. (5mins)
5. Setup another copy of website for test setup for website changes for new customer - documenting all steps - somehow what I have in test does not correspond to what is live. Fortunately most of this time was just waiting for the updated information to download. (8hrs 20mins)
6. Updates for our Facebook business page. (30mins)

Today's work on/in the business - Fri 15 Oct

1. Update my record of time worked. (10mins)
2. Invoicing. Nothing paid. (5mins)
3. Invoice reconciliation. Reminders sent out for 3 invoices. (10mins)
4. Accounting. (20mins)
5. Continue changes in test setup for website changes for new customer - documenting all steps. (1hr 50mins)
6. Continuing work for e-card customer. (3hrs 30mins)
7. Blog post to celebrate our official 1st year in business! (25mins)
8. Updates for our Facebook business page. (35mins)
9. Reading through small business magazines to catch up. (15mins)
10. Record business card details from last week's Bendigo networking meeting. (20mins)
11. Send fax from email for new Perfect Notes Virtual Assistant customer. (15mins)
12. Record business emails. (40mins)

Today's work on/in the business - Thurs 14 Oct

1. Networking meeting in Bendigo. I have bitten the bullet and joined this group - if/when they get the numbers to actually start up. (6hrs 45mins)
2. Invoicing. Nothing paid. (5mins)
3. Initial work for e-card customer. (3hrs 15mins)
4. Reading through small business magazines to catch up. (15mins)
5. Update my record of time worked. (10mins)
6. Start changes in test setup for website changes for new customer - documenting all steps. (1hr 25mins)

Today's work on/in the business - Wed 13 Oct

1. Assist with support work. (50mins)
2. Update my record of time worked. (10mins)
3. Invoicing. Nothing paid. (5mins)
4. Networking - follow up on posts and queries - 2 posts today. (40mins)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (50mins)
6. Ensure that I have all information required and correct test setup for website changes for new customer. (5mins)
7. Reading through small business magazines to catch up. (10mins)
8. Download and sort business emails. (1hr 55mins)
9. Travel towards Bendigo for networking meeting. (1hr 45mins)
10. Fill out membership forms for Bendigo networking group. (25mins)
11. Read information from 10X - business coaching info. (35mins)

Today's work on/in the business - Tues 12 Oct

1. Update my record of time worked. (10mins)
2. Invoicing. Nothing paid, 3 sent out. (1hr 10mins)
3. Accounting. (10mins)
4. Look at the statistics that Google Analytics gives you. 113 visits so still sliding lower, 70 new visits - so a good mix of new and existing visitors, 33% search, 33% direct and 33% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1 visit from Panama, 1.95 pages per visit, 1:44 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (5mins)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (55mins)
6. Changes to notifications sent to website upgrade customer - trying to determine why two copies are being sent. (2hrs)
7. Reading through small business magazines to catch up. (10mins)
8. Preparation work for e-card customer. (35mins)
9. Record business emails. (1hr 25mins)
10. Investigate requirements and provide estimates to possible new customer re creating the basis of his website. (50mins)
11. Change website to give customers larger amounts free when they buy in bulk. (5mins)
12. Amend costings for participation in Bendigo network. (5mins)

And then out for a lovely evening with friends and music!

Today's work on/in the business - Mon 11 Oct

1. Deliver quarterly NEIS reports. (30mins)
2. Trip to bank to deposit cheque. (20mins)
3. Update my record of time worked. (5mins)
4. Record business card details from last week's Bendigo networking meeting. (5mins)
5. Send email to business mentor over wording change on our website. (5mins)
6. Follow up on existing customers and prospects. (15mins)
7. Networking - follow up on posts and queries - 2 posts today. (1hr)
8. Reading through small business magazines to catch up. (30mins)
9. Changes to notifications sent to website upgrade customer - more detail required. (7hrs)
10. Costing for participation in Bendigo network - need to work out whether we can afford it at the moment. (20mins)

Today's work on/in the business - Sun 10 Oct

1. Update my record of time worked. (5mins)
2. Invoicing - nothing paid. (5mins)
3. Review the project schedules. Moved OBDM and CRM out another four weeks - there will be no work on these for the next month or so. Also set up schedule for new project. (50mins)
4. Review progress made this week and ensure the schedule is right for next week. (20mins)
5. Reading through small business magazines to catch up. (55mins)
6. Change website to give customers an amount free when they buy in bulk, rather than a discount. I believe that the word free is more of an incentive. (50mins)
7. Ensure that test setup is correct for website changes for new customer. (1hr)

Today's work on/in the business - Sat 9 Oct

1. Reading through small business magazines to catch up. (2hr 55mins)
2. Update my record of time worked. (10mins)

Today's work on/in the business - Fri 8 Oct

1. Update my record of time worked. (30mins)
2. Assist with data recovery for support customer. (1hr 25mins)
3. Invoicing - 1 part payment received, 1 sent out (including splits). (45mins)
4. Networking - follow up on posts and queries - 3 posts today. (40mins)
5. Accounting. (40mins)
6. NEIS quarterly reporting. Unfortunately, not nearly as much technical support work has been done as was originally planned - and the CRM is not happening - and the Virtual Assistant service has only just been launched - BUT we haven't spent as much on the business as we thought we'd do either. (50mins)
7. Determine and advise potential timelines for website changes for new customer. (55mins)
8. Record business emails. (35mins)

Followed by a great night out with a friend!

Today's work on/in the business - Thurs 7 Oct

1. Networking meeting in Bendigo. This is the group we might be joining. (5hrs 10mins)
2. Support customer - another follow up visit. (6hrs 45mins)
3. Working with software to assist with site revamp for existing support customer (in between other work). (10mins)
4. Invoicing. None paid. 1 created, including splits as per payment agreement, but not sent yet. (1hr 30mins)
5. Phone call re website changes for new customer. (5mins)

Today's work on/in the business - Wed 6 Oct

1. Email correspondence with potential website revamp customer re payment plan agreement. (10mins)
2. Update my record of time worked. (10mins)
3. Record business emails. (45mins)
4. Meeting with website upgrade customer - identified issue that needs to be resolved. Installed email on his new phone successfully. (40mins)
5. Business coaching meeting in Bendigo. (7hrs 15mins)

Today's work on/in the business - Tues 5 Oct

1. Reading through small business magazines to catch up. (1hr 10mins)
2. Update my record of time worked. (5mins)
3. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (25mins)
4. Look at the statistics that Google Analytics gives you. 119 visits so still lower, 74 new visits - so a good mix of new and existing visitors, 33% search, 38% direct and 29% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.03 pages per visit, 1:53 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (10mins)
5. Install software to assist with site revamp for existing support customer. (2hrs 35mins)
6. Trip to bank to deposit cheque. (30mins)
7. Site visit to support customer - also discussion of Apple iPhone application and website revamp. (2hrs 35mins)
8. Invoicing - nothing new paid. (5mins)
9. Networking - face to face. Monthly networking meeting as part of the NEIS support. Our last free one, as we finish the NEIS program this month, but we have permission to come to the Christmas party! (2hrs 55mins)
10. Record business card from networking night and details of potential customer who did not have a business card. (15mins)

Today's work on/in the business - Mon 4 Oct

1. Update my record of time worked. (20mins)
2. Invoicing - 1 paid, 1 sent. (1hr 25mins)
3. Change picture for website upgrade customer. Process broken at some point, but a workaround found and used. (4hrs)
4. Accounting. (5mins)
5. Follow up on existing customers and prospects. (10mins)
6. Networking - follow up on posts and queries - 2 posts today. (35mins)
7. Reading through small business magazines to catch up. (1hr)

Today's work on/in the business - Sat 2 Oct

1. Filing customer paperwork. (15mins)
2. Website change for website upgrade customer. (10mins)

Nearly did no work on the weekend... :-)

Today's work on/in the business - Fri 1 Oct

1. Update my record of time worked. (10mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr 10mins)
3. Invoicing - 1 paid, 3 sent out. (1hr 50mins)
4. Accounting. (35mins)
5. Bank reconciliation. (10mins)
6. Invoice reconciliation. 1 reminder sent, reminder for another 2 for 1 customer to be sent with the invoice for the latest work. (5mins)
7. Determine whether we met the KPIs (Key Performance Indicators) for September 2010. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (but this is improved), and I missed the online forum posts required this month. (20mins)
8. Record details of potential support customer - cover her support tickets as required. (10mins)
9. Check the business card details recorded yesterday after the Bendigo networking meeting. (15mins)
10. Record business emails. (2hrs 5mins)
11. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. (5mins)
12. Review progress made this week and ensure the schedule is right for next week. (5mins)
13. Top up both mobile phones. (20mins)

Today's work on/in the business - Thurs 30 Sept

1. Networking meeting in Bendigo. This is the group we might be joining. (5hrs)
2. Support customer - the follow up visit. (5hrs 45mins)
3. Update my record of time worked. (15mins)
4. Travel back from networking meeting. (1hr 55mins)

Today's work on/in the business - Wed 29 Sept

1. Update my record of time worked. (5mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 4 sent, to catch up on those not sent on Tuesday due to time. (1hr 55mins)
3. Determine and send estimates for repeat ecard customer. (30mins)
4. Invoicing - 1 cheque received. (10mins)
5. Accounting. (10mins)
6. Read insurance details. Talk about options. (30mins)
7. Complete stop/start scripts for our live Plone sites. (10mins)
8. Networking - follow up on posts and queries - 2 posts today. (45mins)
9. Email correspondence with potential website revamp customer re email management system details. (55mins)
10. Clean up Drafts folder in email. (25mins)
11. Travel towards Bendigo for networking meeting. (1hr 30mins)

Today's work on/in the business - Tues 28 Sept

1. Networking meeting in Bendigo. This one just to observe how the group is supposed to work. (4hrs 15mins)
2. Support customer - quick visit to tee up return visit Wed night/Thurs. Discussion re some issues he has that he didn't let us know about yet. (40mins)
3. Travel back from networking meeting, including side trip to Thomastown to discuss issues with the car. (2hrs 35mins)
4. Stop/start scripts for our live Plone sites. (40mins)
5. Update my record of time worked. (10mins)
6. Look at the statistics that Google Analytics gives you. 132 visits so still lower, 83 new visits - so a good mix of new and existing visitors, 35% search, 39% direct and 26% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.11 pages per visit, 1:50 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (10mins)

Today's work on/in the business - Mon 27 Sept

1. Update my record of time worked. (5mins)
2. Top up mobile broadband. (5mins)
3. Follow up on existing customers and prospects. (35mins)
4. Networking - follow up on posts and queries - 2 posts today. (50mins)
5. Accounting. (20mins)
6. Expand the Product entry within PerfectNotes CRM to allow recording of stock levels. (1hr 40mins)
7. Record business emails. (25mins)
8. Travel towards Bendigo for networking meeting. (1hr 45mins)

Today's work on/in the business - Sat 25 Sept

1. Update my record of time worked. (10mins)
2. Review progress made this week and ensure the schedule is right for next week. (5mins)
3. Invoicing. 2 paid (1 customer). (5mins)
4. Update formatting on a page on our website. (50mins)

Today's work on/in the business - Fri 24 Sept

1. Email correspondence re networking meeting in country Vic. (5mins)
2. Update my record of time worked. (20mins)
3. Invoicing - none paid. (5mins)
4. Accounting. (10mins)
5. Look at notification changes for website upgrade customer. (1hr 35mins)
6. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr 5mins)
7. Investigate basic requirements for creating an iPhone application. (1hr 10mins)
8. Start investigating installation of web design software. (25mins)
9. Record business emails. (25mins)
10. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. (5mins)
11. Trip to bank to deposit cheque. (30mins)

Today's work on/in the business - Thurs 23 Sept

1. Determine whether customer's server is down as they think. Turned out not to be, but customer is happy that we checked and he is getting emails again. (20mins)
2. Update my record of time worked. (5mins)
3. Invoicing. Finish recording the payment received yesterday. (5mins)
4. Complete addressing issue with two of our Plone sites and preventing it from being repeated. (1hr 20mins)
5. Networking - follow up on posts and queries - 3 posts today. (30mins)
6. Accounting. (10mins)
7. Move files to free up space on my laptop. (3hrs 5mins)
8. Look at sample website for support customer who is looking at possibility of upgrading their website. (1hr 30mins)
9. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (45mins)
10. Email correspondence re networking meeting in country Vic. (10mins)
11. Address minor issue with code for one of our websites. (2hrs 35mins)

Today's work on/in the business - Wed 22 Sept

1. Update my record of time worked. (5mins)
2. Create CD of copied files from associate's server and put copy on our server. (1hr 25mins)
3. Identify issue with two of our Plone sites and address it. Also prevent it from being repeated. (11hrs 20mins)
4. Accounting. (10mins)
5. Invoicing - 1 payment made. (5mins)

Today's work on/in the business - Tues 21 Sept

1. Remove copied files from associate's server. (30mins)
2. Update my record of time worked. (5mins)
3. Identify issue with customer's existing website that needed to be uploaded to new host. (15mins)
4. Look at the statistics that Google Analytics gives you. 136 visits so still lower, 84 new visits - so a good mix of new and existing visitors, 39% search, 37% direct and 24% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.51 pages per visit, 2:50 average time on site is reasonable - these last figures are still reasonable - people actually look at the site once they find it and they are staying reasonably consistent. (10mins)
5. Follow up on enquiry about Perfect Notes Virtual Assistant information. Left a message. (5mins)
6. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 1 sent. (25mins)
7. Write and send monthly NEIS contact email. (10mins)
8. Accounting. (25mins)
9. Invoicing. 2 sent out. (1hr)
10. Start looking into requirements for support customer to revamp and expand his website. (10mins)
11. Record business emails. (45mins)
12. Download and sort business emails, including for enquiries and support as well. (2hrs 5mins)

Today's work on/in the business - Mon 20 Sept

1. Update my record of time worked. (10mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (40mins)
3. Continue investigation into why sitemap submission has not led to sites being indexed. (10mins)
4. Follow up on existing customers and prospects. (5mins)
5. Continuing correspondence with website revamp customer. (1hr 20mins)
6. Networking - follow up on posts and queries - 1 post today. (25mins)
7. Continue copying files from associate's server so that they can be backed up to DVD and removed. (5hrs 30mins)
8. Bookkeeping for Virtual Assistant customer. (40mins)

Today's work on/in the business - Sun 19 Sept

1. Computer swap meet to buy RAM for customer's laptop. (1hr)

It was probably longer than that, but I did not actually time it...

Today's work on/in the business - Sat 18 Sept

1. Continue copying files from associate's server so that they can be backed up to DVD and removed. Looks like something odd happened - the file sizes and numbers do not seem to add up at all... Will repeat it a different way. (6hrs 15mins)
2. Update my record of time worked. (15mins)
3. Email correspondence re website examples. (10mins)
4. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (5mins)

Today's work on/in the business - Fri 17 Sept

1. Update my record of time worked. (10mins)
2. Finalise estimates for website revamp customer. Send estimates. (50mins)
3. Scan and remove virus from business laptop, including identify that all processes running are legitimate. (3hrs)
4. Invoicing - 1 paid. (5mins)
5. Email customer re laptop that required virus checking and extra RAM. (5mins)
6. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (45mins)
7. Emails re potential to assist customer with website creation if they need another input. (15mins)
8. Invoice reconciliation. 2 followed up for 1 customer. (5mins)
9. Accounting. (10mins)
10. Start copying files from associate's server so that they can be backed up to DVD and removed. (4hrs 55mins)
11. Record business emails. (40mins)

Today's work on/in the business - Thurs 16 Sept

1. Update my record of time worked. (10mins)
2. Review new landing page for Perfect Notes Virtual Assistant. (25mins)
3. Invoicing. Nothing paid. (5mins)
4. Investigate issues outstanding for website revamp customer. Draft estimates. Still one thing to be determined. (5hrs 15mins)
5. Assisting with laptop work and email to customer. (40mins)
6. Email correspondence re meeting with customer next week. (25mins)

Today's work on/in the business - Wed 15 Sept

1. Update my record of time worked. (10mins)
2. Setup a 'thank you, this campaign has ended' page for ecard client. (25mins)
3. Record business emails. (1hr)
4. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (30mins)
5. Networking - follow up on posts and queries - 1 post today. (40mins)
6. Tidy up apache setup documents on aboc server now that test work is complete or cancelled. (35mins)
7. Accounting. (15mins)

Tough day for various reasons - not enough real work done.

Today's work on/in the business - Tues 14 Sept

1. Email correspondence re networking meeting in Bendigo on Wed night - ultimately postponed our attendance until the next one. (10mins)
2. Update my record of time worked. (5mins)
3. Email follow up with ecard customer which may need a revamp of its website. (5mins)
4. Look at the statistics that Google Analytics gives you. 133 visits so still dropping, 82 new visits - so a good mix of new and existing visitors, 41% search, 35% direct and 24% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.62 pages per visit, 2:26 average time on site is reasonable - these last figures are still reasonable - people actually look at the site once they find it and they are staying reasonably consistent. (10mins)
5. Email correspondence over suggested meeting with potential customer for website revamp. (5mins)
6. Bookkeeping for Virtual Assistant customer. (1hr 55mins)
7. Invoicing - nothing paid. (5mins)
8. Assisting with laptop work and data recovery. (2hrs 40mins)
9. Fix hard coded USD in email notification from Plone - now says AUD as required for our sites. (5hrs 15mins)
10. Start investigating payment gateways for potential website revamp customer. (25mins)

Today's work on/in the business - Mon 13 Sept

1. Follow up with customer re access to email via phone and laptop. (5mins)
2. Update my record of time worked. (5mins)
3. Add code to produce site maps to our websites. (5hrs 5mins)
4. Test PayPal for PlantSupplies.com.au. (10mins)
5. Fix issue with access to images - the process used earlier today turns out to be incorrect. (30mins)
6. Follow up on existing customers and prospects. (5mins)
7. Networking - follow up on posts and queries - 2 posts today. (40mins)
8. Review Google AdWords campaign for customer - decided it is probably not necessary at the moment, as they are getting reasonable hit counts since the funds ran out. (15mins)
9. Review updates following submission of site maps for our websites. (10mins)

Today's work on/in the business - Sun 12 Sept

1. Attempting to help with laptop issue. Visit from another tech. Time spent going to Collingwood computer swap meet - not sure how useful that was, but at least it was done. Did not really find a laptop repair business that I was happy with. May have found a source of a replacement laptop if that turns out to be required. (2hrs 45mins)
2. Update my record of time worked. (5mins)
3. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. (5mins)
4. Review progress made this week and ensure the schedule is right for next week. (5mins)

Today's work on/in the business - Sat 11 Sept

1. Update my record of time worked. (10mins)
2. Record business emails. (45mins)
3. Preparing site map to submit to Google for new website customer. Unfortunately, having difficulty generating the file automatically - needs more investigation. (30mins)

Dramas at the end of the day when our friends in London got the wrong day of arrival for our travelling friend - so they thought she was missing! Eventually worked out that they were expecting her a day earlier than she is scheduled to arrive - just around midnight our time! Very exciting/interesting/stressful end to the day - took a long time to wind down from that. Hopefully she will turn up as expected on the right day!

Today's work on/in the business - Fri 10 Sept

1. Update my record of time worked. (10mins)
2. Send customer reset email password. (Although, sending it by email was not the smartest thing I have ever done... In my defence, it WAS before I had my first coffee of the morning). When he rang me, I passed on the details. (10mins)
3. Invoicing - 4 paid by 1 customer, to bring him up to date. (10mins)
4. Continue work on test setup for website changes for new customer. Got it working - just in time to receive the email saying not to go forward with the work, as they have decided to replace the website itself! (5hrs)
5. Email business mentor on ideas to improve our marketing efforts. (10mins)
6. Discussion with potential associate about his business and what we do - along with potential synergies. (25mins)

Today's work on/in the business - Thurs 9 Sept

1. Update my record of time worked. (10mins)
2. Continue work on test setup for website changes for new customer. Nearly setup - I think. (2hrs 55mins)
3. Record business card details from networking meetings from this week and previously that had not made it into the system yet. (20mins)
4. Start investigation of processes for customer who has just moved their website to BigPond hosting - look at what tools are available and such. (1hr 40mins)
5. Review and format Technical Environment Analysis document for potential customer. (1hr 45mins)
6. Invoicing - 1 sent out. (20mins)
7. Accounting. (10mins)
8. Request password reset for website upgrade customer. (10mins)
9. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 1 sent from this, 1 sent in response to an enquiry. (1hr 30mins)

Today's work on/in the business - Wed 8 Sept

1. Update my record of time worked. Unfortunately, this process just proved that working for yourself can (does!) mean too many work hours... (25mins)
2. Invoicing - 1 cheque received, 1 invoice sent out. Unfortunately, when I tried to bank the cheque, the teller pointed out that it wasn't signed... not so useful that way! (30mins)
3. Record business emails. (1hr 25mins)
4. Update PayPal details for new website to the correct information (now that we have it...) (5mins)
5. Download and sort business emails. (2hrs)
6. Networking - follow up on posts and queries - 2 posts today. (25mins)
7. Collate and send information about responses to ecard campaign. (1hr 15mins)
8. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 1 sent from this, 1 sent in response to an enquiry. (55mins)
9. Trip to bank to deposit 2 cheques - which turned out to be 1 cheque. (30mins)
10. Accounting. (35mins)

Today's work on/in the business - Tues 7 Sept

1. Update my record of time worked. (10mins)
2. Setup payment details for our associated website, ready for testing. (10mins)
3. Preparation for quarterly mentor meeting - not as bad as last quarter - we actually look like we're in business! (50mins)
4. Quarterly mentor meeting. (1hr 35mins)
5. Trip to purchase a new monitor (the test environment monitor died just when we need it!), also tried to visit a customer, but he was not there. (1hr 25mins)
6. Accounting. (15mins)
7. Send email to website upgrade customer following up his request. (10mins)
8. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr 5mins)
9. Look at the statistics that Google Analytics gives you. 149 visits so dropping again, 84 new visits - so a good mix of new and existing visitors, 39% search, 38% direct and 23% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.38 pages per visit, 1:51 average time on site is reasonable - these last figures are still reasonable - people actually look at the site once they find it and they are staying reasonably consistent. (10mins)
10. Website changes for website upgrade customer. Unfortunately, only half of this time is actually chargeable, due to a really slow internet connection - we have to find a better broadband plan! (1hr 55mins)
11. Networking - face to face. Monthly networking meeting as part of the NEIS support. A worthwhile experience, even if I did get put on the spot! (3hrs 10mins)

Today's work on/in the business - Mon 6 Sept

1. Update my record of time worked. (20mins)
2. Tidy up my PC - free up some space. (1hr)
3. Follow up on existing customers and prospects. (15mins)
4. Continue work on test setup for website changes for new customer. Operating system setup on test server - then the monitor that goes with that setup stopped working! Can't get a break on this one... (1hr 10mins)
5. Networking - follow up on posts and queries - 2 posts today. (25mins)
6. Review request for website revamp and initial work already done. Copied files to my machine for easier investigation - a lot of this time just making sure the files were downloading. (9hrs 15mins)
7. Review files on associate's server that can be downloaded and archived to CD. (1hr)

Long day - fortunately a lot of it was just ensuring files downloaded.

Today's work on/in the business - Sun 5 Sept

1. Update my record of time worked. (5mins)
2. Review request for website revamp and initial work already done. Asked some questions about processes. Reading up on Mailman, which is the list manager available for integration. (2hrs 50mins)
3. Continue work on test setup for website changes for new customer. (20mins)

A very frustrating day yesterday. We have the operating system for the test setup - but it is refusing to load on any of our test machines. Work will continue on this.

Today's work on/in the business - Sat 4 Sept

1. Change new website to live. (3hrs 50mins)
2. Update my record of time worked. (10mins)
3. Invoicing - 2 sent. (35mins)
4. Review Google AdWords campaign for website upgrade customer. (15mins)
5. Record business emails. (55mins)
6. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. Finalised project to create new website. (5mins)
7. Review progress made this week and ensure the schedule is right for next week. (15mins)

Today's work on/in the business - Fri 3 Sept

1. Upload code changes for new website customer and check details entered. (8hrs)
2. Update my record of time worked. (10mins)
3. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (25mins)
4. Invoice reconciliation - nothing to chase at this time, those overdue have already been followed up. (5mins)
5. Accounting. (25mins)

Today's work on/in the business - Thurs 2 Sept

1. Update my record of time worked. (10mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr 5mins)
3. Invoicing - nothing paid. (5mins)
4. Work on code changes for new website customer. (8hrs 30mins)
5. Meeting with support customer to discuss plans for revamping and expanding his website. This was a really good meeting, as he has definite ideas on what he needs, but is open to advice on how to set it up and move forward. As a real bonus, he had two of his kids cancel for dinner, so we got invited to eat with them as well! (2hrs)

Today's work on/in the business - Wed 1 Sept

1. Update my record of time worked. (15mins)
2. Upload website updates for website upgrade customer. (10mins)
3. Determine whether we met the KPIs (Key Performance Indicators) for August 2010. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (again), but I have now joined a gym, which is helping. Some of the other processes are starting again, but with a focus on the Virtual Assistant work, not CRM. (10mins)
4. Bank reconciliation. (15mins)
5. Networking - follow up on posts and queries - 2 posts today. (25mins)
6. Bookkeeping for new customer. (35mins)
7. Work on code changes for new website customer. (4hrs 30mins)

Dinner this evening with a bunch of friends - was good!

Today's work on/in the business - Tues 31 Aug

1. Update my record of time worked. (10mins)
2. Implement code changes for website upgrade customer. (35mins)
3. Invoicing - 2 paid, 1 sent. (20mins)
4. Networking - follow up on posts and queries - 4 posts today. (50mins)
5. Follow up on existing customers and prospects. (25mins)
6. Look at the statistics that Google Analytics gives you. 166 visits so staying up fairly well, 97 new visits - so a good mix of new and existing visitors, 39% search, 36% direct and 25% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.30 pages per visit, 1:50 average time on site is reasonable - these last figures are still reasonable - people actually look at the site once they find it. (10mins)
7. Continue work on website changes for new customer. (Most of this time is trying to get a copy of the required operating system to set up a useful testing platform - what I have been trying to use so far is not working as expected - duplicating it on the live server is causing issues). (6hrs 15mins)
8. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr 10mins)
9. Record business emails. (1hr)

Today's work on/in the business - Mon 30 Aug

1. Update my record of time worked. (5mins)
2. Continue code changes for website upgrade customer. Got it! (6hrs 35mins)
3. Provide DNS information to my partner to redirect the next website. (5mins)
4. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (15mins)

Today's work on/in the business - Sun 29 Aug

1. Update my record of time worked. (5mins)
2. Continue code changes for website upgrade customer. Still not quite the right approach, but closer. (2hrs 30mins)

Today's work on/in the business - Sat 28 Aug

1. Update my record of time worked. (10mins)
2. Start code changes for website upgrade customer. This is not the right approach, but has allowed me to work out the correct process. (5hrs 30mins)

Today's work on/in the business - Fri 27 Aug

1. Update my record of time worked. (5mins)
2. Record some of my notes from the last couple of days in our CRM system. (10mins)
3. Send my partner an outline of 2 new pages we need on our website. (20mins)
4. Invoicing - 1 cheque received, 1 customer followed up, 2 sent out. (1hr 10mins)
5. Phone call to website upgrade customer - some more changes required. (5mins)
6. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (55mins)
7. Review results of Google AdWords campaign for website upgrade customer. (10mins)
8. Top up mobile broadband. (20mins)
9. Accounting. (15mins)
10. Record business emails. (40mins)
11. Continue work on website changes for new customer. (2hrs 55mins)
12. Record details of contacts from yesterday's seminar. (1hr 15mins)

Today's work on/in the business - Thurs 26 Aug

1. Marketing event, including travel there and back to client site. (6hrs 30mins)
2. Client site visit to address dead laptop issue, including travel. (1hr 30mins)
3. Address issues with client website after upgrade. (3hrs 55mins)
4. Update my record of time worked. (10mins)

A mixed day. We went to the marketing event as we were given free tickets - but my partner wanted to take a few photos to make our business blog more interesting, then he got a call from the client with the dead laptop before he had put it away safely - and there it stayed... We are waiting on the call that says they didn't find it... Annoying!

Today's work on/in the business - Wed 25 Aug

1. Update my record of time worked. (5mins)
2. Invoicing. 1 cheque received, 1 sent. (40mins)
3. Remove zipped files from server for customer. (10mins)
4. Networking - follow up on posts and queries - 2 posts today. (35mins)
5. Meeting with Perfect Notes Virtual Assistant customer to swap older folder for new one to process and ask some questions. (1hr 25mins)
6. Continue work on website changes for new customer. (2hrs)
7. Create fav.ico for website upgrade customer. (20mins)
8. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 needed, only 1 sent so far. (35mins)
9. Trip to bank to deposit 2 cheques. (30mins)

Today's work on/in the business - Tues 24 Aug

1. Update my record of time worked. (5mins)
2. Invoicing. 1 cheque payment received, 1 invoice sent. (40mins)
3. Look at the statistics that Google Analytics gives you. 179 visits so staying up fairly well, 93 new visits - so a good mix of new and existing visitors, 37% search, 30% direct and 33% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.27 pages per visit, 1:49 average time on site so they are picking up again. The process is slowly working. (15mins)
4. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (40mins)
5. Finalise test environment for website changes for new customer and start work. (4hrs 15mins)
6. Record business emails. (15mins)
7. Download and sort business emails. (55mins)

Today's work on/in the business - Mon 23 Aug

1. Update my record of time worked. (10mins)
2. Setup basic website for associate correctly and point web address at it. (2hrs 35mins)
3. Follow up on existing customers and prospects. (45mins)
4. Accounting. (10mins)
5. Invoicing. 2 created, 1 sent out. (25mins)
6. Collate usage figures for ecard - 14% response rate which is good. (25mins)
7. Networking - follow up on posts and queries - 3 posts today. (50mins)
8. Setup Google AdWords campaign for website upgrade customer. (1hr 5mins)
9. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. No suitable businesses found, s none sent. (55mins)

Today's work on/in the business - Sun 22 Aug

1. Update my record of time worked. (5mins)
2. Invoicing - worked out how to add 'Paid' to an existing invoice and sent it. (50mins)
3. Record business emails. (25mins)
4. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (10mins)
6. Assist with layout of Resources page on our website. (1hr)
7. Set up customer website with Google Analytics tracking code. (5mins)
8. Zip and backup virtual machines used for client sites that are not required right now. (3hrs 50mins)

Today's work on/in the business - Sat 21 Aug

1. Update my record of time worked. (5mins)
2. Invoicing - nothing paid. Creating version of invoice to send to client differently. (25mins)

Today's work on/in the business - Fri 20 Aug

1. Update my record of time worked. (10mins)
2. Invoice reconciliation - nothing worth chasing at the moment. (15mins)
3. Deliver repaired PC to client. (10mins)
4. Determine DNS information required to setup associate's website and forward that information. Identify why test setup had an issue. (15mins)
5. Continue to setup test environment for website changes for new customer. (1hr 35mins)
6. Accounting. (5mins)
7. Record business emails and respond to some correspondence. (50mins)

Today's work on/in the business - Thurs19 Aug

1. Update my record of time worked. (10mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 4 sent (catch up due to workload earlier this week). (1hr 55mins)
3. Continue to setup test environment for website changes for new customer. (10mins)
4. Accounting. (10mins)
5. Bookkeeping for new customer. (3hrs 45mins)
6. Invoicing - 2 created, 3 sent, so all current ones sent out. (50mins)
7. Review website in order to provide quote for design changes implementation. (35mins)

Today's work on/in the business - Wed 18 Aug

1. Update my record of time worked. (10mins)
2. Record business emails. (1hr 10mins)
3. Invoicing - 3 paid - nice! (5mins)
4. Networking - follow up on posts and queries - 4 posts today. (35mins)
5. Investigation of differences between client site setup and our test setup - sent screenshots. (55mins)
6. Continue to setup test environment for website changes for new customer. incorrect, so have to redo this part. (4hrs 35mins)
7. Review product information set up for new website customer - unfortunately, it needs to change. (55mins)

Today's work on/in the business - Tues 17 Aug

1. Update my record of time worked. (5mins)
2. Accounting. (10mins)
3. Look at the statistics that Google Analytics gives you. 168 visits so staying up fairly well, 81 new visits - so a good mix of new and existing visitors, 40% search, 29% direct and 31% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1.90 pages per visit, 1:02 average time on site is reasonable - these last figures are dropping slightly, but that is probably because the search percentage is high - it's a trade off. (10mins)
4. Site visit Site visit - follow up after last time where not all work was completed. Unfortunately, still appears to be a security issue. More work to be done. (8hrs)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (25mins)

Today's work on/in the business - Mon 16 Aug

1. Update my record of time worked. (10mins)
2. Software change for website upgrade that went live on Friday. (2hrs 25mins)
3. Setup temporary rewrite rules for new website for testing. (45mins)
4. Send email to schedule meeting for this week to discuss possible software collaboration. (5mins)
5. Follow up on existing customers and prospects. (10mins)
6. Networking - follow up on posts and queries - 1 post today. (35mins)
7. Address space issue for customer. (1hr)
8. Invoicing - 1 sent. (20mins)

Today's work on/in the business - Sun 15 Aug

1. Update my record of time worked. (10mins)
2. Software change for website upgrade that went live on Friday - not urgent, but needs to happen. (30mins)

I didn't get as much work done while watching my partner and friends riding around at DISC this week - another friend was there, so we chatted for a chunk of the time - all good!

Today's work on/in the business - Sat 14 Aug

1. Assisting with data recovery. (2hrs 40mins)
2. Update my record of time worked. (10mins)
3. Review progress made this week and ensure the schedule is right for next week. (5mins)
4. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. Customer website went live this week - a win! (10mins)
5. Accounting. (10mins)
6. Invoicing - 2 paid. (15mins)

Today's work on/in the business - Fri 13 Aug

1. Update my record of time worked. (10mins)
2. NEIS monthly contact - written by my partner, just needed to review and send it. (10mins)
3. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 4 sent (catch up due to workload earlier this week). (2hrs 20mins)
4. Invoice reconciliation. 1 created, to be sent later. (20mins)
5. Accounting. (15mins)
6. Website upgrade for new customer - cut it to live! (1hr 45mins)
7. Work on new website for existing support customer. (10mins)

Today's work on/in the business - Thurs 12 Aug

1. Update my record of time worked. (5mins)
2. Invoicing - 1 sent. (20mins)
3. IIS issue resolved, but cyn.in machine lost. Helping identify requirements to set it up again and issues with that - sent information to customer. (2hrs 10mins)
4. Record business emails. (1hr 50mins)
5. Networking - follow up on posts and queries - 3 posts today. (1hr 15mins)
6. Restart our Plone sites, once advised by my partner that they are not available. Not sure why they had stopped! (15mins)
7. Investigate file renaming software issue - sent support email. (45mins)

I am now up to date with the regular tasks for Tuesday... still some catching up to do.

Today's work on/in the business - Wed 11 Aug

1. Update my record of time worked. (15mins)
2. Invoicing - 1 sent. (35mins)
3. Follow up work on e-card - it turns out that the data being used as part of the process was not as clean as I had hoped, so more testing would have been good. (8hrs 50mins)

Today's work on/in the business - Tues 10 Aug

1. Update my record of time worked. (5mins)
2. Look at the statistics that Google Analytics gives you. 173 visits so going up again, 74 new visits - so a good mix of new and existing visitors, 38% search, 30% direct and 32% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1.93 pages per visit, 1:30 average time on site is good - both these last figures mean that people generally actually read the information that's on the website although the time on site has gone lower. So overall, we just need to keep the trend going up. (15mins)
3. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (2hrs 25mins)
4. Invoicing - nothing paid. (5mins)
5. Continue to identify requirements for test setup for website changes for new customer. (25mins)
6. Final work on creation of an e-card - final emails sent out. (HINT: never convert one functioning process into four parallel processes with tiny differences at the end of a long day - it WILL backfire and cause extra work (that you cannot charge for)!) (6hrs 55mins)

Today's work on/in the business - Mon 9 Aug

1. Update my record of time worked. (5mins)
2. Follow up on existing customers and prospects. (5mins)
3. Start to identify requirements for test setup for website changes for new customer. (45mins)
4. Continue work on creation of an e-card - final tests sent to customer. (3hrs 40mins)
5. Networking - follow up on posts and queries - 2 posts today. (1hr 5mins)
6. Website upgrade for new customer. (40mins)

Today's work on/in the business - Sun 8 Aug

1. Update my record of time worked. (5mins)
2. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week - more web programming going to take up most of this week. Adjusted customer website go live date to the end of this week - again. (5mins)
3. Review progress made this week and ensure the schedule is right for next week. (10mins)

Today's work on/in the business - Sat 7 Aug

1. Update my record of time worked. (10mins)
2. Download and sort business emails. (1hr 55mins)

Today's work on/in the business - Fri 6 Aug

1. Website upgrade for new customer. (15mins)
2. Invoice reconciliation. Nothing we can chase at the moment. (5mins)
3. Continue work on creation of an e-card. Test email sent to client for comment. (5hrs 45mins)
4. Accounting. (10mins)
5. Invoicing - 1 sent. (20mins)
6. Send email to book site visit on Tuesday. (5mins)
7. Record business emails. (55mins)

Today's work on/in the business - Thurs 5 Aug

1. Update my record of time worked. (20mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (30mins)
3. Conference call regarding issue with IIS - customer has resolved issue! Can schedule site visit for next week. (20mins)
4. Continue work on creation of an e-card. (3hrs 15mins)
5. Meeting with website upgrade customer - he needs another week to review content - go live Fri 13/8. (1hr)
6. Website upgrade for new customer. (1hr 30mins)
7. Bank visit to deposit cheque. (30mins)
8. Accounting. (15mins)

Today's work on/in the business - Wed 4 Aug

1. Update my record of time worked. (20mins)
2. Networking - follow up on posts and queries - 1 post today. (25mins)
3. Record business emails. (20mins)
4. Website upgrade for new customer. (1hr 40mins)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (45mins)
6. Invoicing - nothing paid. (5mins)
7. Continue work on creation of an e-card. (4hrs 55mins)
8. Clarify information required from new customer before website changes can be done. (15mins)
9. Send email to hopefully postpone meeting to discuss possible software collaboration. (5mins)
10. Record business card details from previous meetings that had not made it into the system yet. (5mins)

Today's work on/in the business - Tues 3 Aug

1. Update my record of time worked. (30mins)
2. Record business emails. (20mins)
3. Look at the statistics that Google Analytics gives you. 161 visits so going up again, 62 new visits - so a good mix of new and existing visitors, 31% search, 30% direct and 39% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.06 pages per visit, 2:06 average time on site is good - both these last figures mean that people generally actually read the information that's on the website and they've come up again, which is good. So overall, we just need to keep the trend going up. (10mins)
4. Continuing investigation of issue with IIS - sent next documentation to customer. (55mins)
5. Continue work on creation of an e-card. (4hrs 20mins)
6. Invoicing - the remaining one created on 1/8 sent out. (15mins)
7. Accounting. (5mins)
8. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr 15mins)
9. Networking - face to face. Monthly networking meeting as part of the NEIS support. Well, I'll add a blurb about this at the end... (3hrs 30mins)
10. Record contact details and work to be done from monthly networking night. (5mins)

Well... sometimes getting organised to go out to the monthly networking night seems like a lot of work... And then you have to stand up and say who you are and give a brief description of your business - which is a scary concept to me, as it's mostly a bunch of strangers... BUT we do it - I'm the only one of our group who has actually been to all of these (I think I missed one!).
So last night - it paid off for the second time!
Dave and I arrived and we signed in and got our name tags and were starting to think about getting something to eat and a coffee or soft drink. One of the guys that we've seen regularly at these nights, but don't usually do more than say hello to, came over to us. Turns out he's bought some software and can't get it to work - says that the only reason he came along tonight is because he remembered us and thought we could help him out! Stated that his time is too precious to waste on getting frustrated when he was pretty sure we could do it for him - so that's another customer!!!!
Then there's the actual meeting - really interesting, though a bit over the top, speaker who apparently was born in Frankston but now speaks all over the world and has offices in London, San Diego and Melbourne! Definitely thinking about going to another of his sessions.
So, we stay around outside afterwards, mostly to talk to Georg Beilharz about questions he had about tracking why people don't buy his software... Little bit more food, more soft drink... Chat to a lady who turns out to be the one from down the front who said she was a business coach - gave her a card and explained to her how I thought our businesses could profit from the interaction... Then another guy that I haven't seen before comes over and starts chatting... After going through the description of what his business is and the snazzy equipment they have, we get to the real purpose for him talking to me... So I have a WordPress website to look at and quote on putting the new graphics in place for!
See - this is why we go to the meetings each month. :-)