Today's work on/in the business - Sat 30 Oct

1. Invoicing. 1 sent out, 3 paid (less $10 - someone miscalculated...) (50mins)
2. Update my record of time worked. (10mins)
3. Correspondence re change of backend for website changes for new customer. (10mins)
4. Review the project schedules. Amended project in progress, no new changes needed to ongoing software projects, they were all done before. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (5mins)

Today's work on/in the business - Fri 29 Oct

1. Update my record of time worked. (10mins)
2. Invoicing. 1 paid, 1 sent out. (1hr 10mins)
3. Accounting. (5mins)
4. Invoice reconciliation. 6 followed up for 2 customers. (35mins)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 1 sent. 1 connection initiated through LinkedIn regarding Perfect Notes Virtual Assistant offerings. (30mins)
6. Look into corporate clothing - including letting the owner know about a few issues with her website. (25mins)
7. Phone call re change of backend for website changes for new customer. Confusing that they are changing at this late stage - clarification needed. (10mins)
8. Record business emails. (3hrs 30mins)
9. Reading through small business magazines to catch up. (20mins)
10. Email correspondence for the week - catch up. (1hr 15mins)
11. Finalise changes for website for new Perfect Notes Virtual Assistant customer. (10mins)
12. Address some typos on our website. (30mins)

Today's work on/in the business - Thurs 28 Oct

1. Networking meeting in Bendigo. Includes travel from Melbourne and back, as it was our friends' wedding anniversary yesterday, so we didn't go stay with them overnight. (6hrs 15mins)
2. Invoicing. Nothing paid. (5mins)
3. Update my record of time worked. (10mins)
4. Create spreadsheet and send email documenting results of meeting - as it was not an official, structured BNI meeting, I ended up being responsible for this - at least this week. (35mins)
5. Business coaching session - interesting and definitely worthwhile. (3hrs 15mins)
6. Support customer - final follow up visit for this issue - have setup his system for external access by his accountant - securely! (1hr 15mins)

Today's work on/in the business - Wed 27 Oct

1. Update my record of time worked. (10mins)
2. Invoicing. Nothing paid. (5mins)
3. Networking - follow up on posts and queries - 2 posts today. (35mins)
4. Continue changes in test setup for website changes for new customer - documenting all steps. Made the changes requested by the customer. (2hrs 5mins)
5. Top up mobile broadband. (10mins)
6. Resolved, tested and implemented changes to fix issue with two copies of notifications being sent to website upgrade customer. (25mins)
7. Initial discussion regarding request for quote re remote support. (20mins)
8. Investigate payment gateway options for website revamp customer and advise him of decisions that need to be made. (55mins)
9. Assist with laptop being repaired. (15mins)
10. 2 connections initiated through LinkedIn regarding Perfect Notes Virtual Assistant offerings. (1hr 55mins)
11. Start to get latest copy of our website to address some typos - unable to download latest version. (5mins)

Today's work on/in the business - Tues 26 Oct

1. Update my record of time worked. (5mins)
2. Look at the statistics that Google Analytics gives you. 95 visits so still sliding lower, 60 new visits - so a good mix of new and existing visitors, 35% search, 26% direct and 39% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1.80 pages per visit, 1:31 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent - visits are quality, but the number is falling still. (10mins)
3. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr)
4. Assist with laptop being repaired. (3hrs 20mins)
5. Invoicing. Nothing paid. (5mins)
6. Set up test environment to duplicate issue with two copies of notifications being sent to website upgrade customer. Still need to work out a solution though. (5hrs 25mins)
7. Accounting. (5mins)

Today's work on/in the business - Mon 25 Oct

1. Update my record of time worked. (5mins)
2. Sort out files on my laptop - got a bit out of hand again! (1hr 5mins)
3. Networking - follow up on posts and queries - 3 posts today. (1hr)
4. Record business cards - I think this is the last lot for now! (15mins)
5. Assist with changes for website for new Perfect Notes Virtual Assistant customer. (2hrs)
6. Follow up on existing customers and prospects. (10mins)
7. BAS. (2hrs 30mins)

Today's work on/in the business - Sun 24 Oct

1. Download and sort business emails - enquiries@perfectnotes.com.au. (25mins)
2. Update my record of time worked. (10mins)
3. Record business emails. (3hrs 50mins)
4. Assist with website changes for new Perfect Notes Virtual Assistant customer. (30mins)
5. Review and forward email responses. (15mins)

Today's work on/in the business - Sat 23 Oct

1. Update my record of time worked. (10mins)
2. Sort business emails. (10mins)
3. Invoicing - nothing paid. (5mins)
4. Accounting. (20mins)
5. Record business cards. (15mins)
6. Review the project schedules. Amended project in progress, no new changes needed to ongoing software projects, they were all done last week. (5mins)
7. Review progress made this week and ensure the schedule is right for next week. (10mins)

Today's work on/in the business - Fri 22 Oct

1. Update my record of time worked. (5mins)
2. Invoicing - nothing paid. (5mins)
3. Accounting. (10mins)
4. Invoice reconciliation - nothing needs following up at this time. (5mins)
5. Notified that website changes for new customer will not happen over the weekend as the export file has not been fully tested yet. Accepted by the customer. (5mins)
6. Record business emails. (30mins)
7. Reading through small business magazines to catch up. (10mins)
8. Meeting with new Perfect Notes Virtual Assistant customer. Needs some changes to his website and advice on other matters. (1hr 35mins)
9. Download and sort business emails. (1hr 20mins)

A slow day to make up for some of the more manic ones earlier this week.

Today's work on/in the business - Thurs 21 Oct

1. Update my record of time worked. (10mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (45mins)
3. Finalised changes and testing of test setup for website changes for new customer - documenting all steps. Now just need notification that everything works. (45mins)
4. Complete and send business coaching preparatory paperwork. (3hrs 25mins)
5. Invoicing - nothing paid. (5mins)
6. Accounting. (15mins)
7. Face to face networking - one meeting in the city, then a less formal catch up for drinks in South Melbourne. The first one was a bit hard work, the second was much more fun - looks like a good bunch of people - even if we had never met before! (6hrs 15mins)

Today's work on/in the business - Wed 20 Oct

1. Update my record of time worked. (5mins)
2. Interesting phone call - more details on the Perfect Notes Blog here. (10mins)
3. Look at the statistics that Google Analytics gives you. 100 visits so still sliding lower, 61 new visits - so a good mix of new and existing visitors, 32% search, 23% direct and 45% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1.68 pages per visit, 1:02 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (10mins)
4. Continue changes in test setup for website changes for new customer - documenting all steps. Sent through the changes to the customer that need the format approved. (6hrs 35mins)
5. Reading through small business magazines to catch up. (15mins)
6. Invoicing - nothing paid. (5mins)
7. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (30mins)
8. Networking - follow up on posts and queries - 3 posts today. (35mins)

Today's work on/in the business - Tues 19 Oct

1. Update my record of time worked. (5mins)
2. Invoicing. Nothing paid. 1 sent out. (20mins)
3. Continue changes in test setup for website changes for new customer - documenting all steps. (11hrs 55mins)
4. Reading through small business magazines to catch up. (5mins)

Today's work on/in the business - Mon 18 Oct

1. Update my record of time worked. (5mins)
2. Assist with finding replacement parts for laptop being repaired. (10mins)
3. Review the project schedules. No new changes needed - they were all done last week. (5mins)
4. Review progress made this week and ensure the schedule is right for next week. (10mins)
5. Send e-cards. (1hr 50mins)
6. Follow up on existing customers and prospects. (5mins)
7. Continue changes in test setup for website changes for new customer - documenting all steps. (6hrs 50mins)
8. Resolve error occurring for website upgrade customer. (25mins)
9. Networking - follow up on posts and queries - 2 posts today. (40mins)

Today's work on/in the business - Sun 17 Oct

1. Reading through small business magazines to catch up. (15mins)
2. Update my record of time worked. (5mins)
3. Updates for our Facebook business page - I finally remembered to link to the blog post celebrating our first year in business! (5mins)
4. Setup another copy of website for test setup for website changes for new customer - documenting all steps - somehow what I have in test does not correspond to what is live. (35mins)

A little bit of work before going off to celebrate with friends as they completed the Around The Bay In a Day bike ride!

Today's work on/in the business - Sat 16 Oct

1. Reading through small business magazines to catch up. (1hr)
2. Send fax from email for new Perfect Notes Virtual Assistant customer. (Yesterday's bit was actually working out the mechanics of the process). (10mins)
3. Update my record of time worked. (15mins)
4. Invoicing - 1 paid. (5mins)
5. Setup another copy of website for test setup for website changes for new customer - documenting all steps - somehow what I have in test does not correspond to what is live. Fortunately most of this time was just waiting for the updated information to download. (8hrs 20mins)
6. Updates for our Facebook business page. (30mins)

Today's work on/in the business - Fri 15 Oct

1. Update my record of time worked. (10mins)
2. Invoicing. Nothing paid. (5mins)
3. Invoice reconciliation. Reminders sent out for 3 invoices. (10mins)
4. Accounting. (20mins)
5. Continue changes in test setup for website changes for new customer - documenting all steps. (1hr 50mins)
6. Continuing work for e-card customer. (3hrs 30mins)
7. Blog post to celebrate our official 1st year in business! (25mins)
8. Updates for our Facebook business page. (35mins)
9. Reading through small business magazines to catch up. (15mins)
10. Record business card details from last week's Bendigo networking meeting. (20mins)
11. Send fax from email for new Perfect Notes Virtual Assistant customer. (15mins)
12. Record business emails. (40mins)

Today's work on/in the business - Thurs 14 Oct

1. Networking meeting in Bendigo. I have bitten the bullet and joined this group - if/when they get the numbers to actually start up. (6hrs 45mins)
2. Invoicing. Nothing paid. (5mins)
3. Initial work for e-card customer. (3hrs 15mins)
4. Reading through small business magazines to catch up. (15mins)
5. Update my record of time worked. (10mins)
6. Start changes in test setup for website changes for new customer - documenting all steps. (1hr 25mins)

Today's work on/in the business - Wed 13 Oct

1. Assist with support work. (50mins)
2. Update my record of time worked. (10mins)
3. Invoicing. Nothing paid. (5mins)
4. Networking - follow up on posts and queries - 2 posts today. (40mins)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (50mins)
6. Ensure that I have all information required and correct test setup for website changes for new customer. (5mins)
7. Reading through small business magazines to catch up. (10mins)
8. Download and sort business emails. (1hr 55mins)
9. Travel towards Bendigo for networking meeting. (1hr 45mins)
10. Fill out membership forms for Bendigo networking group. (25mins)
11. Read information from 10X - business coaching info. (35mins)

Today's work on/in the business - Tues 12 Oct

1. Update my record of time worked. (10mins)
2. Invoicing. Nothing paid, 3 sent out. (1hr 10mins)
3. Accounting. (10mins)
4. Look at the statistics that Google Analytics gives you. 113 visits so still sliding lower, 70 new visits - so a good mix of new and existing visitors, 33% search, 33% direct and 33% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 1 visit from Panama, 1.95 pages per visit, 1:44 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (5mins)
5. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (55mins)
6. Changes to notifications sent to website upgrade customer - trying to determine why two copies are being sent. (2hrs)
7. Reading through small business magazines to catch up. (10mins)
8. Preparation work for e-card customer. (35mins)
9. Record business emails. (1hr 25mins)
10. Investigate requirements and provide estimates to possible new customer re creating the basis of his website. (50mins)
11. Change website to give customers larger amounts free when they buy in bulk. (5mins)
12. Amend costings for participation in Bendigo network. (5mins)

And then out for a lovely evening with friends and music!

Today's work on/in the business - Mon 11 Oct

1. Deliver quarterly NEIS reports. (30mins)
2. Trip to bank to deposit cheque. (20mins)
3. Update my record of time worked. (5mins)
4. Record business card details from last week's Bendigo networking meeting. (5mins)
5. Send email to business mentor over wording change on our website. (5mins)
6. Follow up on existing customers and prospects. (15mins)
7. Networking - follow up on posts and queries - 2 posts today. (1hr)
8. Reading through small business magazines to catch up. (30mins)
9. Changes to notifications sent to website upgrade customer - more detail required. (7hrs)
10. Costing for participation in Bendigo network - need to work out whether we can afford it at the moment. (20mins)

Today's work on/in the business - Sun 10 Oct

1. Update my record of time worked. (5mins)
2. Invoicing - nothing paid. (5mins)
3. Review the project schedules. Moved OBDM and CRM out another four weeks - there will be no work on these for the next month or so. Also set up schedule for new project. (50mins)
4. Review progress made this week and ensure the schedule is right for next week. (20mins)
5. Reading through small business magazines to catch up. (55mins)
6. Change website to give customers an amount free when they buy in bulk, rather than a discount. I believe that the word free is more of an incentive. (50mins)
7. Ensure that test setup is correct for website changes for new customer. (1hr)

Today's work on/in the business - Sat 9 Oct

1. Reading through small business magazines to catch up. (2hr 55mins)
2. Update my record of time worked. (10mins)

Today's work on/in the business - Fri 8 Oct

1. Update my record of time worked. (30mins)
2. Assist with data recovery for support customer. (1hr 25mins)
3. Invoicing - 1 part payment received, 1 sent out (including splits). (45mins)
4. Networking - follow up on posts and queries - 3 posts today. (40mins)
5. Accounting. (40mins)
6. NEIS quarterly reporting. Unfortunately, not nearly as much technical support work has been done as was originally planned - and the CRM is not happening - and the Virtual Assistant service has only just been launched - BUT we haven't spent as much on the business as we thought we'd do either. (50mins)
7. Determine and advise potential timelines for website changes for new customer. (55mins)
8. Record business emails. (35mins)

Followed by a great night out with a friend!

Today's work on/in the business - Thurs 7 Oct

1. Networking meeting in Bendigo. This is the group we might be joining. (5hrs 10mins)
2. Support customer - another follow up visit. (6hrs 45mins)
3. Working with software to assist with site revamp for existing support customer (in between other work). (10mins)
4. Invoicing. None paid. 1 created, including splits as per payment agreement, but not sent yet. (1hr 30mins)
5. Phone call re website changes for new customer. (5mins)

Today's work on/in the business - Wed 6 Oct

1. Email correspondence with potential website revamp customer re payment plan agreement. (10mins)
2. Update my record of time worked. (10mins)
3. Record business emails. (45mins)
4. Meeting with website upgrade customer - identified issue that needs to be resolved. Installed email on his new phone successfully. (40mins)
5. Business coaching meeting in Bendigo. (7hrs 15mins)

Today's work on/in the business - Tues 5 Oct

1. Reading through small business magazines to catch up. (1hr 10mins)
2. Update my record of time worked. (5mins)
3. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (25mins)
4. Look at the statistics that Google Analytics gives you. 119 visits so still lower, 74 new visits - so a good mix of new and existing visitors, 33% search, 38% direct and 29% referral traffic - search is staying up, keyword/site path information shows that current processes are working to bring people to the site, 2.03 pages per visit, 1:53 average time on site is reasonable - these last figures show people actually look at the site once they find it and they are staying reasonably consistent. (10mins)
5. Install software to assist with site revamp for existing support customer. (2hrs 35mins)
6. Trip to bank to deposit cheque. (30mins)
7. Site visit to support customer - also discussion of Apple iPhone application and website revamp. (2hrs 35mins)
8. Invoicing - nothing new paid. (5mins)
9. Networking - face to face. Monthly networking meeting as part of the NEIS support. Our last free one, as we finish the NEIS program this month, but we have permission to come to the Christmas party! (2hrs 55mins)
10. Record business card from networking night and details of potential customer who did not have a business card. (15mins)

Today's work on/in the business - Mon 4 Oct

1. Update my record of time worked. (20mins)
2. Invoicing - 1 paid, 1 sent. (1hr 25mins)
3. Change picture for website upgrade customer. Process broken at some point, but a workaround found and used. (4hrs)
4. Accounting. (5mins)
5. Follow up on existing customers and prospects. (10mins)
6. Networking - follow up on posts and queries - 2 posts today. (35mins)
7. Reading through small business magazines to catch up. (1hr)

Today's work on/in the business - Sat 2 Oct

1. Filing customer paperwork. (15mins)
2. Website change for website upgrade customer. (10mins)

Nearly did no work on the weekend... :-)

Today's work on/in the business - Fri 1 Oct

1. Update my record of time worked. (10mins)
2. Review business consulting entries in Yellow Pages with a view to sending introductory email and brochure for Perfect Notes Virtual Assistant information. 2 sent. (1hr 10mins)
3. Invoicing - 1 paid, 3 sent out. (1hr 50mins)
4. Accounting. (35mins)
5. Bank reconciliation. (10mins)
6. Invoice reconciliation. 1 reminder sent, reminder for another 2 for 1 customer to be sent with the invoice for the latest work. (5mins)
7. Determine whether we met the KPIs (Key Performance Indicators) for September 2010. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (but this is improved), and I missed the online forum posts required this month. (20mins)
8. Record details of potential support customer - cover her support tickets as required. (10mins)
9. Check the business card details recorded yesterday after the Bendigo networking meeting. (15mins)
10. Record business emails. (2hrs 5mins)
11. Review the project schedules. Moved OBDM and CRM out another week - there will be no work on these next week. (5mins)
12. Review progress made this week and ensure the schedule is right for next week. (5mins)
13. Top up both mobile phones. (20mins)

Today's work on/in the business - Thurs 30 Sept

1. Networking meeting in Bendigo. This is the group we might be joining. (5hrs)
2. Support customer - the follow up visit. (5hrs 45mins)
3. Update my record of time worked. (15mins)
4. Travel back from networking meeting. (1hr 55mins)