1. Update my record of time worked. (10mins)
2. Further investigation of urgent issues for Plone development customer. (1hr 45mins)
3. Working on process for new Events setup - review events and add recurring events. (1hr 15mins)
4. Review progress made this week. (30mins)
5. Look at the statistics that Google Analytics gives you. 50 visits - so better, 43 new visits - so a good mix of new and existing visitors, 42% search, 26% direct and 32% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1.74 pages per visit, 1:10 average time on site - these last figures show people actually look at the site once they find it. (10mins)
6. Accounting. (15mins)
7. Work for Perfect Notes Virtual Assistant customer. (2hrs 25mins)
8. Assist with remote work on support customer's server. (20mins)
9. Read small business blogs. (25mins)
Thursday, May 31, 2012
Wednesday, May 30, 2012
Today's work on/in the business - Tues 29 May
1. Update my record of time worked. (10mins)
2. Working on process for new Events setup - review events and add recurring events. (2hrs 5mins)
3. Review progress made this week. (30mins)
4. Further investigation of urgent issues for Plone development customer. (2hrs 15mins)
5. Read small business blogs. (15mins)
2. Working on process for new Events setup - review events and add recurring events. (2hrs 5mins)
3. Review progress made this week. (30mins)
4. Further investigation of urgent issues for Plone development customer. (2hrs 15mins)
5. Read small business blogs. (15mins)
Tuesday, May 29, 2012
Today's work on/in the business - Mon 28 May
1. Update my record of time worked. (5mins)
2. Review progress made this week. (35mins)
3. Working on process for new Events setup - review events and add recurring events. (2hrs 20mins)
4. Assist with remote work on support customer's server. (2hrs 30mins)
2. Review progress made this week. (35mins)
3. Working on process for new Events setup - review events and add recurring events. (2hrs 20mins)
4. Assist with remote work on support customer's server. (2hrs 30mins)
Monday, May 28, 2012
Today's work on/in the business - Sun 27 May
1. Update my record of time worked. (5mins)
2. Review progress made this week. (10mins)
3. Remote work on support customer's server. (8hrs 30mins)
2. Review progress made this week. (10mins)
3. Remote work on support customer's server. (8hrs 30mins)
Sunday, May 27, 2012
Today's work on/in the business - Sat 26 May
1. Update my record of time worked. (5mins)
2. Review progress made last week and ensure the schedule is right for this week. (25mins)
3. Assist with remote work on support customer's server. (1hr)
4. Investigate issues with CRM for support customer. (5mins)
5. Invoice reconciliation - 2 continued. (25mins)
6. Review the project schedules, adjusted all projects based on actual progress and added 1 week to software schedules. (5mins)
2. Review progress made last week and ensure the schedule is right for this week. (25mins)
3. Assist with remote work on support customer's server. (1hr)
4. Investigate issues with CRM for support customer. (5mins)
5. Invoice reconciliation - 2 continued. (25mins)
6. Review the project schedules, adjusted all projects based on actual progress and added 1 week to software schedules. (5mins)
Saturday, May 26, 2012
Today's work on/in the business - Fri 25 May
1. Review progress made this week. (1hr 5mins)
2. Update my record of time worked. (5mins)
3. Website upgrade - make changes required. (1hr 10mins)
4. Accounting. (1hr 10mins)
5. Trip to collect my partner - really dreadful weather and riding the bicycle is NOT always a good combination. (50mins)
6. Invoice reconciliation - 3 started, 5 continued, 1 continued and sent out. (55mins)
2. Update my record of time worked. (5mins)
3. Website upgrade - make changes required. (1hr 10mins)
4. Accounting. (1hr 10mins)
5. Trip to collect my partner - really dreadful weather and riding the bicycle is NOT always a good combination. (50mins)
6. Invoice reconciliation - 3 started, 5 continued, 1 continued and sent out. (55mins)
Friday, May 25, 2012
Today's work on/in the business - Thurs 24 May
1. Investigate issues with CRM for support customer. (55mins)
2. Update my record of time worked. (15mins)
3. Review progress made this week. (1hr 5mins)
4. Website upgrade - make changes required. (1hr 55mins)
5. Setup TomTom - took an inordinate length of time because my laptop needed to be updated and it crashed few times! (3hrs)
2. Update my record of time worked. (15mins)
3. Review progress made this week. (1hr 5mins)
4. Website upgrade - make changes required. (1hr 55mins)
5. Setup TomTom - took an inordinate length of time because my laptop needed to be updated and it crashed few times! (3hrs)
Thursday, May 24, 2012
Today's work on/in the business - Wed 23 May
1. Review progress made this week. (50mins)
2. Update my record of time worked. (15mins)
3. Investigate issues with CRM for support customer. (1hr 50mins)
4. Website upgrade - make changes required. (1hr 55mins)
5. Record business emails. (55mins)
6. Defragment laptop after clearing a bit more space. (55mins)
2. Update my record of time worked. (15mins)
3. Investigate issues with CRM for support customer. (1hr 50mins)
4. Website upgrade - make changes required. (1hr 55mins)
5. Record business emails. (55mins)
6. Defragment laptop after clearing a bit more space. (55mins)
Wednesday, May 23, 2012
Today's work on/in the business - Tues 22 May
1. Update my record of time worked. (10mins)
2. Review progress made this week. (45mins)
3. Look at the statistics that Google Analytics gives you. 45 visits - so dropping, 38 new visits - so a good mix of new and existing visitors, 56% search, 20% direct and 24% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1.56 pages per visit, 0:46 average time on site - these last figures show people actually look at the site once they find it. (10mins)
4. Correspondence and investigation of urgent issues for Plone development customer. (1hr 5mins)
5. Assist with remote work on support customer's server. (30mins)
6. Website upgrade - make changes required. (3hrs 10mins)
7. Correspondence re dialler integration with CRM and investigate issues with CRM emailing for support customer. (1hr 10mins)
8. Instructions on how to show member list. (25mins)
9. Read small business blogs. (35mins)
2. Review progress made this week. (45mins)
3. Look at the statistics that Google Analytics gives you. 45 visits - so dropping, 38 new visits - so a good mix of new and existing visitors, 56% search, 20% direct and 24% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1.56 pages per visit, 0:46 average time on site - these last figures show people actually look at the site once they find it. (10mins)
4. Correspondence and investigation of urgent issues for Plone development customer. (1hr 5mins)
5. Assist with remote work on support customer's server. (30mins)
6. Website upgrade - make changes required. (3hrs 10mins)
7. Correspondence re dialler integration with CRM and investigate issues with CRM emailing for support customer. (1hr 10mins)
8. Instructions on how to show member list. (25mins)
9. Read small business blogs. (35mins)
Tuesday, May 22, 2012
Today's work on/in the business - Mon 21 May
1. Update my record of time worked. (10mins)
2. Review progress made this week. (15mins)
3. Working on process for new Events setup - address access issue. (35mins)
4. Record business emails. (8hrs 25mins)
5. Remote work on support customer's server. (55mins)
6. Website upgrade - make changes required. (15mins)
7. Assist with DNS changes for support customer. (15mins)
2. Review progress made this week. (15mins)
3. Working on process for new Events setup - address access issue. (35mins)
4. Record business emails. (8hrs 25mins)
5. Remote work on support customer's server. (55mins)
6. Website upgrade - make changes required. (15mins)
7. Assist with DNS changes for support customer. (15mins)
Monday, May 21, 2012
Today's work on/in the business - Sun 20 May
1. Archive files off laptop to recover space. (2hrs 10mins)
2. Update my record of time worked. (5mins)
3. Defragment laptop after clearing a bit more space. (45mins)
4. Review progress made last week and ensure the schedule is right for this week. (25mins)
5. Accounting. (35mins)
6. Invoice reconciliation - 3 continued. (25mins)
7. Review the project schedules, adjusted all projects based on actual progress and added 1 week to software schedules. (5mins)
2. Update my record of time worked. (5mins)
3. Defragment laptop after clearing a bit more space. (45mins)
4. Review progress made last week and ensure the schedule is right for this week. (25mins)
5. Accounting. (35mins)
6. Invoice reconciliation - 3 continued. (25mins)
7. Review the project schedules, adjusted all projects based on actual progress and added 1 week to software schedules. (5mins)
Sunday, May 20, 2012
Today's work on/in the business - Sat 19 May
1. Update my record of time worked. (5mins)
2. Review progress made this week. (5mins)
3. Archive files off laptop to recover space. (1hr)
2. Review progress made this week. (5mins)
3. Archive files off laptop to recover space. (1hr)
Saturday, May 19, 2012
Today's work on/in the business - Fri 18 May
1. Update my record of time worked. (5mins)
2. Working on process for new Events setup - start investigation of access issue and associated work. (3hrs 20mins)
3. Invoicing - 1 paid. (5mins)
4. Trip to bank cheque. (30mins)
5. Accounting. (10mins)
6. Review progress made this week. (15mins)
2. Working on process for new Events setup - start investigation of access issue and associated work. (3hrs 20mins)
3. Invoicing - 1 paid. (5mins)
4. Trip to bank cheque. (30mins)
5. Accounting. (10mins)
6. Review progress made this week. (15mins)
Friday, May 18, 2012
Today's work on/in the business - Thurs 17 May
1. Remote work on support customer's server. (5hrs 25mins)
2. Correspondence re urgent issues for Plone development customer. (20mins)
3. Update my record of time worked. (10mins)
4. Review progress made this week. (25mins)
5. Move files around to free space on laptop. (5mins)
6. Working on process for new Events setup - start investigation of access issue. (2hrs 55mins)
7. Defragment laptop - it really needed it - and needs more space to do it properly! (2hrs 45mins)
2. Correspondence re urgent issues for Plone development customer. (20mins)
3. Update my record of time worked. (10mins)
4. Review progress made this week. (25mins)
5. Move files around to free space on laptop. (5mins)
6. Working on process for new Events setup - start investigation of access issue. (2hrs 55mins)
7. Defragment laptop - it really needed it - and needs more space to do it properly! (2hrs 45mins)
Thursday, May 17, 2012
Today's work on/in the business - Wed 16 May
1. Update my record of time worked. (15mins)
2. Review progress made this week. (45mins)
3. Look at the statistics that Google Analytics gives you. 50 visits - so reasonable, 40 new visits - so a good mix of new and existing visitors, 58% search, 18% direct and 24% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1.60 pages per visit, 0:45 average time on site - these last figures show people actually look at the site once they find it. (10mins)
4. Review urgent issues for Plone development customer. (20mins)
5. Accounting. (5mins)
6. Invoice reconciliation - 2 started, 3 continued, 2 created and 1 created and sent out. (1hr 40mins)
7. Assist with remote work on support customer's server. (10hrs 50mins)
8. More changes for new website customer. (30mins)
9. Working on process for new Events setup - start investigation of access issue. (5mins)
2. Review progress made this week. (45mins)
3. Look at the statistics that Google Analytics gives you. 50 visits - so reasonable, 40 new visits - so a good mix of new and existing visitors, 58% search, 18% direct and 24% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1.60 pages per visit, 0:45 average time on site - these last figures show people actually look at the site once they find it. (10mins)
4. Review urgent issues for Plone development customer. (20mins)
5. Accounting. (5mins)
6. Invoice reconciliation - 2 started, 3 continued, 2 created and 1 created and sent out. (1hr 40mins)
7. Assist with remote work on support customer's server. (10hrs 50mins)
8. More changes for new website customer. (30mins)
9. Working on process for new Events setup - start investigation of access issue. (5mins)
Wednesday, May 16, 2012
Today's work on/in the business - Tues 15 May
1. Assist with remote work on support customer's server. (3hrs 20mins)
2. Update my record of time worked. (15mins)
3. Review progress made this week. (35mins)
4. Website upgrade - make changes required. (1hr 35mins)
5. Discussion re dialler integration with CRM and investigate issues with CRM emailing for support customer. (15mins)
6. Archive files off laptop to recover space. (1hr 30mins)
7. More changes for new website customer. (1hr 10mins)
2. Update my record of time worked. (15mins)
3. Review progress made this week. (35mins)
4. Website upgrade - make changes required. (1hr 35mins)
5. Discussion re dialler integration with CRM and investigate issues with CRM emailing for support customer. (15mins)
6. Archive files off laptop to recover space. (1hr 30mins)
7. More changes for new website customer. (1hr 10mins)
Tuesday, May 15, 2012
Today's work on/in the business - Mon 14 May
1. Website upgrade - make changes required and site visit to discuss current issues and future requirements. (3hrs 50mins)
2. Site visit to investigate issues with CRM emailing for support customer and correspondence re results. (3hrs 5mins)
3. Update my record of time worked. (5mins)
4. Review progress made last week and ensure the schedule is right for this week. (30mins)
5. Review the project schedules, adjusted all projects based on actual progress and added 2 weeks to software schedules. (10mins)
6. Accounting. (15mins)
7. Working on process for new Events setup - complete site backup and start investigation of access issue. (4hrs 50mins)
8. Assist with remote work on support customer's server. (40mins)
2. Site visit to investigate issues with CRM emailing for support customer and correspondence re results. (3hrs 5mins)
3. Update my record of time worked. (5mins)
4. Review progress made last week and ensure the schedule is right for this week. (30mins)
5. Review the project schedules, adjusted all projects based on actual progress and added 2 weeks to software schedules. (10mins)
6. Accounting. (15mins)
7. Working on process for new Events setup - complete site backup and start investigation of access issue. (4hrs 50mins)
8. Assist with remote work on support customer's server. (40mins)
Monday, May 14, 2012
Today's work on/in the business - Sat 12 May
1. Update my record of time worked. (5mins)
2. Review progress made this week. (10mins)
3. Install Windows updates on my laptop. (50mins)
4. Compress and move items to free up space. (40mins)
5. Run Malwarebytes scan on my laptop - fortunately, clean. (4hrs 10mins)
And then more music for Mother's Day on Sunday!
2. Review progress made this week. (10mins)
3. Install Windows updates on my laptop. (50mins)
4. Compress and move items to free up space. (40mins)
5. Run Malwarebytes scan on my laptop - fortunately, clean. (4hrs 10mins)
And then more music for Mother's Day on Sunday!
Saturday, May 12, 2012
Today's work on/in the business - Fri 11 May
1. Update my record of time worked. (15mins)
2. Review progress made this week. (20mins)
3. Record business emails. (1hr)
4. Site visit to collect customer's laptop to address issue with connectivity. (45mins)
Both of us were really knocked around by yesterday's 24 hours or so of effort - so today we didn't get as much done as we would have liked.
But we did get out for a meeting after work to discuss some ongoing work and then did some socialising - so not a totally wasted day!
2. Review progress made this week. (20mins)
3. Record business emails. (1hr)
4. Site visit to collect customer's laptop to address issue with connectivity. (45mins)
Both of us were really knocked around by yesterday's 24 hours or so of effort - so today we didn't get as much done as we would have liked.
But we did get out for a meeting after work to discuss some ongoing work and then did some socialising - so not a totally wasted day!
Friday, May 11, 2012
Today's work on/in the business - Thurs 10 May
1. Update my record of time worked. (10mins)
2. Review progress made this week. (15mins)
3. Record business emails. (35mins)
4. Website upgrade - make changes required. (4hrs 40mins)
5. Correspondence re issues with CRM emailing for support customer. (5mins)
6. Read small business blogs. (35mins)
7. Site visit to assist with investigating issue with customer's server and connectivity. (7hrs 20mins)
A VERY long day - including time to drive a friend to the birthday party she desperately wanted to get to (happy to do this, given she's very ill) - and the site visit started AFTER I got home from that. Don't really like walking through the front door at the end of a work 'day' to hear that the alarm has gone off telling us it's time to get up for 'tomorrow'! 6am is not the time to try to get to sleep - but a few hours of rest were achieved.
2. Review progress made this week. (15mins)
3. Record business emails. (35mins)
4. Website upgrade - make changes required. (4hrs 40mins)
5. Correspondence re issues with CRM emailing for support customer. (5mins)
6. Read small business blogs. (35mins)
7. Site visit to assist with investigating issue with customer's server and connectivity. (7hrs 20mins)
A VERY long day - including time to drive a friend to the birthday party she desperately wanted to get to (happy to do this, given she's very ill) - and the site visit started AFTER I got home from that. Don't really like walking through the front door at the end of a work 'day' to hear that the alarm has gone off telling us it's time to get up for 'tomorrow'! 6am is not the time to try to get to sleep - but a few hours of rest were achieved.
Thursday, May 10, 2012
Today's work on/in the business - Wed 9 May
1. Update my record of time worked. (10mins)
2. Review progress made this week. (1hr)
3. Website upgrade - make changes required. (1hr 30mins)
4. Topup my mobile broadband. (10mins)
5. More changes for new website customer. (1hr 5mins)
6. Look at the statistics that Google Analytics gives you. 58 visits - so reasonable, 48 new visits - so a good mix of new and existing visitors, 55% search, 19% direct and 26% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1.60 pages per visit, 0:36 average time on site - these last figures show people actually look at the site once they find it. (5mins)
7. Investigate issues with CRM emailing for support customer. (25mins)
8. Record business emails. (1hr 45mins)
2. Review progress made this week. (1hr)
3. Website upgrade - make changes required. (1hr 30mins)
4. Topup my mobile broadband. (10mins)
5. More changes for new website customer. (1hr 5mins)
6. Look at the statistics that Google Analytics gives you. 58 visits - so reasonable, 48 new visits - so a good mix of new and existing visitors, 55% search, 19% direct and 26% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1.60 pages per visit, 0:36 average time on site - these last figures show people actually look at the site once they find it. (5mins)
7. Investigate issues with CRM emailing for support customer. (25mins)
8. Record business emails. (1hr 45mins)
Wednesday, May 9, 2012
Today's work on/in the business - Tues 8 May
1. Website upgrade - make changes required. (2hrs 10mins)
2. Review progress made this week. (10mins)
3. Update my record of time worked. (10mins)
4. More changes for new website customer. (15mins)
5. Instructions on how to refine email recipient list. (25mins)
6. Investigate issues with CRM emailing for support customer. (50mins)
7. Record business emails. (3hrs 35mins)
And then out for a wonderful evening of music!
2. Review progress made this week. (10mins)
3. Update my record of time worked. (10mins)
4. More changes for new website customer. (15mins)
5. Instructions on how to refine email recipient list. (25mins)
6. Investigate issues with CRM emailing for support customer. (50mins)
7. Record business emails. (3hrs 35mins)
And then out for a wonderful evening of music!
Tuesday, May 8, 2012
Today's work on/in the business - Mon 7 May
1. Update my record of time worked. (10mins)
2. Review progress made this week. (25mins)
3. Top up mobile phone. (5mins)
4. Accounting. (10mins)
5. Invoicing - many dates adjusted, 3 started. (35mins)
6. Website upgrade - make changes required. (20mins)
7. Record business emails. (3hrs 55mins)
2. Review progress made this week. (25mins)
3. Top up mobile phone. (5mins)
4. Accounting. (10mins)
5. Invoicing - many dates adjusted, 3 started. (35mins)
6. Website upgrade - make changes required. (20mins)
7. Record business emails. (3hrs 55mins)
Monday, May 7, 2012
Today's work on/in the business - Sat 5 May
1. Update my record of time worked. (10mins)
2. Invoicing - 1 paid. (10mins)
3. Review progress made this week. (15mins)
4. Record business emails. (3hrs 25mins)
Plus a lot of time being Dave's secretary, organising messages between him and other people, being here to get stuff picked up, etc...
And Sunday was a family day... with all that that implies... but we all survived it!
2. Invoicing - 1 paid. (10mins)
3. Review progress made this week. (15mins)
4. Record business emails. (3hrs 25mins)
Plus a lot of time being Dave's secretary, organising messages between him and other people, being here to get stuff picked up, etc...
And Sunday was a family day... with all that that implies... but we all survived it!
Saturday, May 5, 2012
Today's work on/in the business - Fri 4 May
1. Update my record of time worked. (5mins)
2. Review progress made this week. (15mins)
3. Invoicing - nothing paid. (5mins)
4. Record business emails. (9hrs 40mins)
5. Review the project schedules, adjusted all projects based on actual progress and added 2 weeks to software schedules. (5mins)
2. Review progress made this week. (15mins)
3. Invoicing - nothing paid. (5mins)
4. Record business emails. (9hrs 40mins)
5. Review the project schedules, adjusted all projects based on actual progress and added 2 weeks to software schedules. (5mins)
Friday, May 4, 2012
Today's work on/in the business - Thurs 3 May
1. Update my record of time worked. (15mins)
2. Review progress made this week. (10mins)
3. Record business emails. (5hrs 10mins)
4. Investigate issues with CRM emailing for support customer. (35mins)
5. Working on process for new Events setup - review events. (10mins)
And then I went out for a social evening - fun!
2. Review progress made this week. (10mins)
3. Record business emails. (5hrs 10mins)
4. Investigate issues with CRM emailing for support customer. (35mins)
5. Working on process for new Events setup - review events. (10mins)
And then I went out for a social evening - fun!
Thursday, May 3, 2012
Today's work on/in the business - Wed 2 May
1. Update my record of time worked. (20mins)
2. Record business emails. (7hrs 45mins)
3. Invoicing - 1 updated and paid. (10mins)
4. Accounting. (15mins)
5. Read small business blogs. (40mins)
6. Testing of email processes for support customer. (10mins)
7. Investigate issues with CRM emailing for support customer. (1hr 45mins)
8. Review progress made this week. (10mins)
2. Record business emails. (7hrs 45mins)
3. Invoicing - 1 updated and paid. (10mins)
4. Accounting. (15mins)
5. Read small business blogs. (40mins)
6. Testing of email processes for support customer. (10mins)
7. Investigate issues with CRM emailing for support customer. (1hr 45mins)
8. Review progress made this week. (10mins)
Wednesday, May 2, 2012
Today's work on/in the business - Tues 1 May
1. Update my record of time worked. (10mins)
2. Assist with investigation of server issues for support customer. (10mins)
3. Review progress made this week. (20mins)
4. Look at the statistics that Google Analytics gives you. 56 visits - so reasonable, 46 new visits - so a good mix of new and existing visitors, 52% search, 20% direct and 28% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1.68 pages per visit, 0:33 average time on site - these last figures show people actually look at the site once they find it. (5mins)
5. Invoicing - nothing paid. (5mins)
6. Determine whether we met the KPIs (Key Performance Indicators) for April 2012. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (I am falling back into my old bad habits...) and we need to work on contacting new prospects too (still). Of course, as I've been working onsite and then trying to catch up after that finished, the online networking KPI was not met - and probably won't be met till May 2012 either. (5mins)
7. Record business emails. (10hrs 40mins)
2. Assist with investigation of server issues for support customer. (10mins)
3. Review progress made this week. (20mins)
4. Look at the statistics that Google Analytics gives you. 56 visits - so reasonable, 46 new visits - so a good mix of new and existing visitors, 52% search, 20% direct and 28% referral traffic - keyword/site path information shows that current processes are working to bring people to the site, 1.68 pages per visit, 0:33 average time on site - these last figures show people actually look at the site once they find it. (5mins)
5. Invoicing - nothing paid. (5mins)
6. Determine whether we met the KPIs (Key Performance Indicators) for April 2012. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (I am falling back into my old bad habits...) and we need to work on contacting new prospects too (still). Of course, as I've been working onsite and then trying to catch up after that finished, the online networking KPI was not met - and probably won't be met till May 2012 either. (5mins)
7. Record business emails. (10hrs 40mins)
Tuesday, May 1, 2012
Today's work on/in the business - Mon 30 April
1. Update my record of time worked. (5mins)
2. Review progress made this week. (25mins)
3. Working on process for new Events setup - review events. (10mins)
4. Website upgrade - provide information on how to revert if edits are not as intended. (15mins)
5. Record business emails. (5hrs 50mins)
6. Compress and move items to free up space. (5mins)
7. Assist with issues with support customer. (25mins)
8. More changes for new website customer. (35mins)
9. Invoicing - 1 created and sent out. (10mins)
2. Review progress made this week. (25mins)
3. Working on process for new Events setup - review events. (10mins)
4. Website upgrade - provide information on how to revert if edits are not as intended. (15mins)
5. Record business emails. (5hrs 50mins)
6. Compress and move items to free up space. (5mins)
7. Assist with issues with support customer. (25mins)
8. More changes for new website customer. (35mins)
9. Invoicing - 1 created and sent out. (10mins)
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