Today's work on/in the business - Tues 29 Jun

1. Update my record of time worked. (10mins)
2. Look at the statistics that Google Analytics gives you. 130 visits which still rising, 54 new visits - bringing previous visitors back is also good, 22% search, 26% direct and 52% referral traffic - search has come up again, keyword/site path information shows that current processes are working to bring people to the site, 2.19 pages per visit, 2:28 average time on site is good - both these last figures mean that people generally actually read the information that's on the website and they're fairly consistent. So overall, we just need to keep the trend going up. (35mins)
3. Create another copy of CRM internally to hold details for another set of contacts. (35mins)
4. Website upgrade for new customer. (3hrs 20mins)
5. Continuing work on test system to allow refinement of proposal for new customer. (1hr 25mins)
6. Determine which Content Management Systems are most suitable for current hosting setup. (5mins)
7. Email initial group of business coaches with flyer for Perfect Notes Virtual Assistant. (25mins)
8. Record business emails. (1hr 55mins)
9. Invoicing. Nothing new paid. (5mins)

Today's work on/in the business - Mon 28 Jun

1. Setup mobile broadband dongle so I can use it for meeting with customer in cafe this morning. (30mins)
2. Update my record of time worked. (10mins)
3. Invoicing - nothing new paid last week. (5mins)
4. Review the project schedules. Nothing moved this time. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (5mins)
6. Meeting with website upgrade customer - small tweaks, nothing major, he understands that we are unlikely to hit original go-live date as he has been unable to put in the work needed. (And it turns out that the local mothers' club meets in that cafe on a Monday morning...) (45mins)
7. Continuing work on test system to allow refinement of proposal for new customer. (50mins)
8. Website upgrade for new customer. (1hr 15mins)
9. Print flyers for my partner to take and deliver around customer site. (5mins)
10. Follow up on existing customers and prospects. (20mins)
11. Accounting. (1hr 5mins)
12. Download and file business emails. (1hr 5mins)
13. Networking - follow up on posts and queries - 2 posts today. (55mins)

Today's work on/in the business - Fri 25 Jun

1. Update my record of time worked. (10mins)
2. Invoice reconciliation. Nothing new paid, nothing to send a reminder for. (5mins)
3. Website upgrade for new customer. (35mins)
4. Testing system to allow refinement of proposal for new customer - GOT that final part working! Now to start the actual process of working out what is required. (2hrs)
5. Work on test website for existing support customer. (1hr 40mins)
6. Email to associate re costs. (5mins)
7. Add information regarding Virtual Assistant to our website's home page (a major oversight that it was not there already!) (15mins)

Today's work on/in the business - Thurs 24 Jun

1. Update my record of time worked. (10mins)
2. Create a full page version of the Virtual Assistant flyer and convert it to PDF format for sending out. (55mins)
3. Send Virtual Assistant flyer to existing customers. (50mins)
4. Networking - follow up on posts and queries - 4 posts today. (45mins)
5. Reading on processes required. (1hr 25mins)
6. Testing system to allow refinement of proposal for new customer - one part STILL not fully working. (1hr 55mins)
7. Website upgrade for new customer - including a phone call from him to book a meeting on Monday. (1hr 35mins)
8. Keywords research for AdWords campaign for Perfect Notes - spreading the word. (30mins)

Today's work on/in the business - Wed 23 Jun

1. Reading on processes required. (4hrs 55mins)
2. Update my record of time worked. (10mins)
3. Investigate processes required for new software use. (40mins)
4. Complete creation of flyer for Virtual Assistant service. (55mins)
5. Website upgrade for new customer. (1hr 10mins)
6. Testing system to allow refinement of proposal for new customer - one part not fully working yet. (2hrs 20mins)
7. Trip to bank 2 cheques. (30mins)

Today's work on/in the business - Tues 22 Jun

1. Update my record of time worked. (10mins)
2. Create and print new version of technical support flyer. (45mins)
3. Look at the statistics that Google Analytics gives you. 125 visits which still rising, 49 new visits - bringing previous visitors back is also good, 17% search, 19% direct and 64% referral traffic - search has come up again, 3.10 pages per visit, 3:05 average time on site is good - both these last figures mean that people generally actually read the information that's on the website and they're fairly consistent. (15mins)
4. Start creating flyer for Virtual Assistant service - can't find a stock photo I like on the web. (2hrs 55mins)
5. Sent proposed testimonial to customer. (5mins)
6. Continuing setup of test system to allow refinement of proposal for new customer - turned out we installed the wrong version of one of the pieces of software required - need to download or find the right version. (40mins)
7. Reading on processes required. (35mins)
8. Add logo to test website for existing support customer and send email to advise him of location. (10mins)
9. Website upgrade for new customer. (3hrs 15mins)

Today's work on/in the business - Mon 21 Jun

1. Update my record of time worked. (5mins)
2. Accounting - check that all items purchased for sale to customers are recorded correctly. (2hrs 35mins)
3. Follow up on existing customers and prospects. (10mins)
4. Changed rewrite rules so that you can access all parts of our website as expected. (1hr 20mins)
5. Record business emails. (10mins)
6. Continuing setup of test system to allow refinement of proposal for new customer. (35mins)
7. Invoicing - 1 paid. (5mins)
8. Networking - follow up on posts and queries - 4 posts today. (30mins)
9. Website upgrade for new customer. (2hrs 50mins)

Today's work on/in the business - Sun 20 Jun

1. Update my record of time worked. (5mins)
2. Website upgrade for new customer. (15mins)
3. Accounting - check that all items purchased for sale to customers are recorded correctly. (2hrs 5mins)

Today's work on/in the business - Sat 19 Jun

1. Update my record of time worked. (15mins)
2. Review the project schedules. Moved both projects out due to other work that has come in between. (5mins)
3. Review progress made this week and ensure the schedule is right for next week. (5mins)
4. Website upgrade for new customer. (1hr 55mins)
5. Working on rewrite rules for access to all of our website. (4hrs)

Today's work on/in the business - Fri 18 Jun

1. Update my record of time worked. (10mins)
2. Email update re proposal for new customer. (10mins)
3. Invoice reconciliation. No new payments, but 2 reminders sent out for 4 invoices. (20mins)
4. Draft testimonial for one customer - sent to partner for comment. (5mins)
5. Prepare draft list of existing customers to send email regarding launch of Virtual Assistant services (again) - I was silly and didn't actually save it last time. (40mins)
6. Website upgrade for new customer. (4hrs 55mins)
7. Assist with setup of test system to allow refinement of proposal for new customer. (1hr 20mins)
8. Accounting. (30mins)

Today's work on/in the business - Thurs 17 Jun

1. Assist with investigations for mail server issue. (2hrs 10mins)
2. Update my record of time worked. (10mins)
3. Invoicing - another cheque received - have to take them to the bank on Friday. (20mins)
4. Website upgrade for new customer. (1hr 20mins)
5. Discussion with new customer (but existing friend) about assisting him to set up his website. (1hr 40mins)
6. Check scheduled work - reorganise as required due to time spent on mail server and other issues. (20mins)
7. Emails re website for existing support customer. (5mins)
8. Draft email re Perfect Notes Virtual Assistant to business coach. This included producing initial PDF brochure. Draft sent to partner for comment. (1hr 5mins)
9. Create new favicon and upload to website. Not sure if this is working yet. (30mins)
10. Record business emails. (20mins)
11. Continue setup of basic website. (5mins)

Today's work on/in the business - Wed 16 Jun

1. Update my record of time worked. (10mins)
2. Add the next testimonial to our website. (15mins)
3. Record business emails. (20mins)
4. Emails to and from potential new website customer. (15mins)
5. Website upgrade for new customer. (7hrs 5mins)
6. Search for information on user name and password for customer. (50mins)
7. Invoicing - 1 cheque received. (5mins)
8. Networking - follow up on posts and queries - 2 posts today. (25mins)
9. Assist with investigations for mail server issue. (2hrs - at least)

Today's work on/in the business - Tues 15 Jun

1. Research into Entourage issue. (1hr)
2. Update my record of time worked. (5mins)
3. Follow up on existing customers and prospects, including updates on testimonials. (30mins)
4. Send new customer email about their email addresses. (10mins)
5. Look at the statistics that Google Analytics gives you. 108 visits which rising again, 44 new visits which is ok - bringing previous visitors back with the new content is also good, 14% search, 27% direct and 59% referral traffic - we still can't make people search for us but the referrals are good - networking is working, 3.14 pages per visit, 2:43 average time on site is good - both these last figures mean that people generally actually read the information that's on the website and they're fairly consistent. (15mins)
6. Website upgrade for new customer. (1hr 10mins)
7. Travel to, from and between customer sites. (1hr 30mins)
8. Invoicing - 1 amended and sent(interrupted by customer issues). (40mins)
9. Book meeting with one of our fellow NEIS participants to discuss his website requirements. (5mins)
10. Site visit to install first step of backup solution. (1hr 30mins)

Today feels like a day where the afternoon was wasted, but wasn't really... Having both of us present on client sites is sometimes required - and seems to have been this time around.

Then we had to shop and prepare for baby sitting (well, she's nearly 5, but that's still what you call it!) - but still made some progress.

Today's work on/in the business - Mon 14 Jun

1. Update my record of time worked. (5mins)
2. Networking - follow up on posts and queries - 2 posts today. (1hr 15mins)
3. Upload basic website and start testing. (2hrs 50mins)

Today's work on/in the business - Sun 13 Jun

1. Update my record of time worked. (5mins)
2. Find basic website template. Turns out that I don't actually have it, so set it up. (3hrs 45mins)

Today's work on/in the business - Sat 12 Jun

1. Update my record of time worked. (10mins)
2. Add the test sites to Google Analytics - no, decided not to do this yet - they're still in test - not ready. (5mins)
3. Add the first testimonial to our website. (1hr 5mins)
4. Email prospect re web design offering. (5mins)
5. Review the project schedules. No changes, as both were moved out before. (5mins)
6. Review progress made this week and ensure the schedule is right for next week. (5mins)

Today's work on/in the business - Fri 11 Jun

1. Update my record of time worked. (10mins)
2. Setup test website for existing support customer. (2hrs 20mins)
3. Work on our test website in Plone. (20mins)
4. Website upgrade for new customer. (2hrs 15mins)
5. Preparation for quarterly mentor meeting - not fun. (20mins)
6. Quarterly mentor meeting. (1hr 30mins)
7. Trip to swap over item that did not solve customer issue. (30mins)
8. Invoicing - 1 sent out. (30mins)
9. Accounting. (25mins)
10. Record business emails. (40mins)

Today's work on/in the business - Thurs 10 Jun

1. Update my record of time worked. (5mins)
2. Networking - follow up on posts and queries - 2 posts today. (45mins)
3. Advise customer of email addresses that they wanted set up. (15mins)
4. Invoicing - one sent and one amended and sent. (35mins)
5. Website upgrade for new customer. (4hrs 50mins)

A shorter day today - some personal stuff to sort out.

Today's work on/in the business - Wed 9 Jun

1. Update my record of time worked. (5mins)
2. Record business emails. (25mins)
3. Website upgrade for new customer. (8hrs 5mins)
4. Invoicing - 2 paid. (15mins)

Today's work on/in the business - Tues 8 Jun

1. Update my record of time worked. (5mins)
2. Networking - follow up on posts and queries - 2 posts today. (50mins)
3. Look at the statistics that Google Analytics gives you. 101 visits which is really good, 44 new visits which is ok - bringing some previous visitors back with the new content is good, 12% search, 29% direct and 59% referral traffic - we still can't make people search for us but the referrals are good - networking is working, 3.21 pages per visit, 2:54 average time on site is good - both these last figures mean that people generally actually read the information that's on the website and they're fairly consistent. (15mins)
4. Website upgrade for new customer. (8hrs 15mins)

Then off to listen to music and catch up with some friends we haven't seen for too long!

Today's work on/in the business - Mon 7 Jun

1. Update my record of time worked. (5mins)
2. Work on our test website in Plone. (1hr 20mins)
3. Invoicing - 3 sent out (but 1 has to be amended). (1hr 35mins)
4. Follow up on existing customers and prospects. (15mins)
5. Website upgrade for new customer. (5hrs 20mins)

Today's work on/in the business - Sun 6 Jun

1. Update my record of time worked. (5mins)
2. Work on our test website in Plone. (4hrs 25mins)

Today's work on/in the business - Sat 5 Jun

1. Update my record of time worked. (5mins)
2. Website upgrade for new customer. (50mins)
3. Download and sort business emails. (45mins)
4. Review the project schedules. No changes, as both were moved out last week. (5mins)
5. Review progress made this week and ensure the schedule is right for next week. (5mins)
6. Work on our test website in Plone. (25mins)

Today's work on/in the business - Fri 4 Jun

1. Update my record of time worked. (5mins)
2. Work on our test website in Plone. (3hrs 25mins)
3. Prepare information for proposal for new customer. (45mins)
4. Accounting. (15mins)
5. Website upgrade for new customer. (30mins)
6. Plone support. (5hrs 40mins)
7. Invoice reconciliation. No payments made, no reminders sent, but one new invoice sent out. (20mins)
8. Prepare draft list of existing customers to send email regarding launch of Virtual Assistant services. (15mins)
9. Record business emails. (30mins)

Today's work on/in the business - Thurs 3 Jun

1. Update my record of time worked. (5mins)
2. Networking - follow up on posts and queries - 2 posts today. (50mins)
3. Website upgrade for new customer. (2hrs 35mins)
4. Prepare information for proposal for new customer. (1hr 55mins)

Short day - really tired from yesterday's loooong day - and reading through all the information can only be done in small bursts.

Today's work on/in the business - Wed 2 Jun

1. Update my record of time worked. (20mins)
2. Website upgrade for new customer. (10hrs 40mins)
3. Accounting. (15mins)
4. Update our website. (5mins)
5. Record business emails. (15mins)

Happy birthday to my sister!

Today's work on/in the business - Tues 1 Jun

1. Update my record of time worked. (5mins)
2. Website upgrade for new customer. (3hrs 45mins)
3. Accounting. (5mins)
4. Invoicing. (15mins)
5. Follow up on existing customers and prospects. (10mins)
6. Print leaflets. (20mins)
7. Networking - follow up on posts and queries - 4 posts today. (55mins)
8. Determine whether we met the KPIs (Key Performance Indicators) for May 2010. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (again), although I did actually do some this month. Unfortunately, the requirement to rewrite the CRM software has really hit the whole process for 6 - along with needing to write the new 'quick' software solution - and now a sidetrack into a whole new area - the Plone website work. One change is that leaflets have been dropped to businesses surrounding some existing customers, leading to one new customer, which is great. (10mins)
9. Bank reconciliation for May. (10mins)
10. Look at the statistics that Google Analytics gives you. 87 visits so the changes have encouraged traffic as expected, 42 new visits which is ok - bringing some previous visitors back with the new content is good, 15% search, 30% direct and 55% referral traffic - we still can't make people search for us but the referrals are good - networking is working, 3.24 pages per visit, 2:47 average time on site is good - both these last figures mean that people generally actually read the information that's on the website - 1 visit from the Faroe Islands, 1 from the Czech Republic and one from Switzerland (it really IS a small world!). (20mins)
11. Start converting our website to Plone. (1hr 40mins)
12. Networking - face to face. Monthly networking meeting as part of the NEIS support. (2hrs 25mins)

Today's work on/in the business - Mon 31 May

1. Update my record of time worked. (10mins)
2. Website upgrade for new customer. (7hrs 15mins)