1. Investigation of issue with IIS - sent initial results to customer. (10mins)
2. Update my record of time worked. (20mins)
3. Determine whether we met the KPIs (Key Performance Indicators) for July 2010. Thankfully, we met most of them - the obvious one that failed being my requirement to exercise (again), but I have now joined a gym, so that should help. Some of the other processes are starting again, but with a focus on the Virtual Assistant work, not CRM. (10mins)
4. Bank reconciliation. (20mins)
5. Follow up on existing customers and prospects. (20mins)
6. Continue work on creation of an e-card. (3hrs 55mins)
7. Record business emails. (35mins)
8. Website upgrade for new customer. (5mins)
9. Networking - follow up on posts and queries - 2 posts today. (30mins)
10. Invoicing. 1 paid, 3 sent, 1 still to be sent when we confirm the email address. (45mins)
11. Work on new website for existing support customer. (1hr 5mins)
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